Jay Lettieri
Jay Lettieri at Mercedes-Benz of Massapequa
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Jay Lettieri

Sprinter Service Manager

Mercedes-Benz of Massapequa

101 East Sunrise Highway
Amityville, NY 11701

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rated
82 Reviews

Dealership Experience

10 yrs

Industry Experience

34 yrs, 9 mos

Specialties & Trainings

Spinter repairs

not yet
rated

82 Reviews

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82 Reviews of Jay Lettieri

May 02, 2025

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Employee Rating

The dealership / sales team are great to deal with. Extremely professional . Every one lived up to their commitments More

by mboico7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 20, 2024

Dealership Rating
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minimum wait time and excellent service overall had been to other dealerships before and most of them were not that good as here in Massapequa Jay, our service advisor, is exceptionally courteous, pro More

by John
Service Price Transparency
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Recommend Dealer
Yes

December 11, 2023

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Very unprofessional. They called me in as par of an emission campaign. The van came back and the check engine light was on. I sent it back and as they were driving the va More

by James
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Recommend Dealer
No

June 19, 2023

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The service department is excellent and they take great care of you. They are professional courteous and helpful More

by Jferg224
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne McCrae, Vivian Keshtgar , Charlie

Jun 23, 2023

Mercedes-Benz of Massapequa responded

Thank you!! We strive to achieve this each and every day for every customer.

May 02, 2023

Dealership Rating
Employee Rating

Massapequa Mercedes Benz is the best dealer on Long Island to service the Sprinter vans. Paul and Jay deliver every time we go there for maintenance. More

by Sprinter
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Rodney

April 11, 2023

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Always professional and courteous. What a pleasure to deal with whether a new vehicle or service. More

by dmarinelli
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vivian Keshtgar

Apr 17, 2023

Mercedes-Benz of Massapequa responded

Our goal exactly! Thank you for your continued patronage.

April 10, 2023

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Employee Rating

Albert Salib is phenomenal to work with. He is extremely experienced with the Mercedes Benz Product. His customer service skills are beyond compare. So much so, that my family and I have pur More

by emfinancialconsults
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2023

Mercedes-Benz of Massapequa responded

We are so grateful to be your Mercedes-Benz dealer of choice. Thank you for taking the time to tell us about your great experiences at our dealership

January 18, 2023

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Employee Rating

This guy never uses the word « no »! Excellent service and very quick service. Had my van back with major recall in less than 24h.) More

by Hira
Service Price Transparency
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Recommend Dealer
Yes
Jan 19, 2023

Mercedes-Benz of Massapequa responded

Glad we were able to provide excellent service on your commercial van. Grateful for your business.

January 07, 2023

Dealership Rating
Employee Rating

Jay Latteri was professional in every way got the job done and got me back on the road as fast as possible More

by JerichoInterior
Service Price Transparency
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Recommend Dealer
Yes
Jan 07, 2023

Mercedes-Benz of Massapequa responded

This is what we do!! And we appreciate you!! Thank you for the kind words and for sharing your experience.

December 24, 2022

Dealership Rating
Employee Rating

Took care of our issues right away, everyone was friendly and knowledgeable. Paul and Jay are always very helpful. More

by Anthonyabizeid
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Mercedes-Benz of Massapequa responded

Thank you for the 5-Star review and your continued patronage. Happy New Year!

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