Jay Rosenthal

Excellent Experience - Truly Put My Needs First! I had an outstanding experience at Honda of Valley Stream! From start to finish, they were incredibly patient and helped me find the car that was I had an outstanding experience at Honda of Valley Stream! From start to finish, they were incredibly patient and helped me find the car that was perfect for me, not just what they wanted to sell. They let me test drive every car I was interested in without any pressure, and guided me through each step of the process. Even though buying a car can be lengthy, they made it feel manageable and stress-free. What really stood out was how they work as a team. Everyone was helpful and genuinely invested in making sure I was happy with my choice. You can tell they’re not looking to rip anyone off; they actually care about finding the right fit for each customer. I would highly recommend Honda of Valley Stream to anyone looking for a car. If you want honest, patient service from people who will take the time to help you make the best decision, this is the place to go! More

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Everything was smooth and easy . Honda of Valley stream dealership is awesome and great customer service. Honda of Valley stream dealership is awesome and great customer service. More

by KAZI_SAJIB Verified Customer Verified Customer

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In 2022, I went to Acura Valley Stream with the goal of driving away in a car. Instead, I ended up with multiple credit inquiries and no vehicle. Despite filing several complaints, there was no resolution. driving away in a car. Instead, I ended up with multiple credit inquiries and no vehicle. Despite filing several complaints, there was no resolution. Fast forward to 2025, three years later, I received an unexpected call from Jay Rosenthal, the General Manager for Honda and Acura Valley Stream. Jay and his team were committed to rectifying the situation after all this time. I was invited to the dealership by the manager and welcomed by a team of customer service-focused employees. Brittany Brown, the Finance Manager, went to great lengths to ensure that I left the dealership satisfied. After three years, I can safely say I am now happy with the car I’m driving and the exceptional service received. More

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This dealership’s everything was excellent and very professional. Specifically sales rep Kazi Kamal was awesome. professional. Specifically sales rep Kazi Kamal was awesome. More

by KAZI_SAJIB Verified Customer Verified Customer

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Amazing dealership. Very patient and helpful. They made the whole process very enjoyable. Thank you very much! Very patient and helpful. They made the whole process very enjoyable. Thank you very much! More

by EMAC516 Verified Customer Verified Customer

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Amazing dealer! Niko was fantastic ! The dealership and Jay Rosenthal is the best dealer that I have been to in a long time. Niko was fantastic ! The dealership and Jay Rosenthal is the best dealer that I have been to in a long time. More

by REINHARDTASSOCIATES Verified Customer Verified Customer

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I have been coming to this dealer for many year their staff is very helpful. staff is very helpful. More

by JOELACEVEDO62 Verified Customer Verified Customer

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SERVICE DEPT IS THE BEST AROUND IN NASSAU COUNTY, SOME TOP NOTCH TECH THEY HAVE THERE. TOP NOTCH TECH THEY HAVE THERE. More

by MSKAWINSKI Verified Customer Verified Customer

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Upon my arrival I was immediately greeted by an attendant who advised me who to see. From that point on Mark took care of everything. who advised me who to see. From that point on Mark took care of everything. More

by KIMALLOCCO Verified Customer Verified Customer

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Service dept does not honor appointment times. Took 2 1/2 hours for routine oil change. It's a headache every time I go there for routine maintenance but this was the longest wait time. It takes m Took 2 1/2 hours for routine oil change. It's a headache every time I go there for routine maintenance but this was the longest wait time. It takes me 1 hour round trip to get there and the wait. And then this has to be done every 3-4 months! Two managers standing there had no solution for this problem that was right in front of them and letting it happen! They have no respect for your time and effort. I would not recommend this service dept to .anyone. More

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