All they do is lie to you, string you along, and give you the run around. I sat down and discussed numbers with my sales person Bill Reimers, and settled on a final price for a specific V6 2 door vehicle. I was then given the VIN # for a 4 DOOR vehicle instead and was made aware of this the day I was coming in to pick up my new car. After that poor mistake, there were no real apologies, and no one was trying to go out of their way to fix the issue because there were NO 2 DOORS in the STATE of NY apparently left. A few days later I get a call that they happened to find one 8 Miles away from the dealership and that I can come pick it up two days later. When I go to pick up my V6 vehicle, I was getting taught all the specifics of the interior but we never paid any attention to the exterior. My father was with me and requested to pop the hood, once opened, we saw a V4 Engine. This dealership was going to allow me to drive off with a V4, knowing that we discussed and put in place for a V6, just to make a deal. I HAVE FILED A COMPLAINT WITH CORPORATE AND WILL CONTINUE TO BLAST THEM FOR THEIR GREAT DEAL OF UNPROFESSIONALISM AND LACK OF REMORSE FOR THEIR WRONGS. The manager CARLOS is just as shady as BILL!!!! They Both need to go.
I Recommend This Dealer:
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