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Jean Pierre (JP) Basagoitia
Jean Pierre (JP) Basagoitia at Mercedes-Benz of Cutler Bay
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Jean Pierre (JP) Basagoitia

Sales Representative

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

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32 Reviews

Dealership Experience

9 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

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32 Reviews

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32 Reviews of Jean Pierre (JP) Basagoitia

January 30, 2024

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Employee Rating

Excellent and very professional service. I felt very comfortable and like family. I'd recommend it to anyone I know. More

by maritza.menendez
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Torres

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Jan 30, 2024

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 09, 2023

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Employee Rating

Excellent service Really nice people Laura was amazing take of me Thank you I strongly recommend More

by Luzte02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Delgado , Kevin laplanche

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Jun 09, 2023

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

February 18, 2023

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Jean Pierre “JP” is a professional who watched out for my mother’s best interest, and is a car expert! He found the perfect Mercedes for her and always pick up our calls whenever we have any questions. It is More

by Jose F.
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Trade-in Experience
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Yes
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Feb 19, 2023

Mercedes-Benz of Cutler Bay responded

Jose, Thank you so much for your excellent review! We are so glad that Jean Pierre had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 27, 2022

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Employee Rating

The best service and the most professional team! I would recommend going to MB Cutler Bay to anyone looking for a car. More

by Stcruz23
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Luis Gutierrez, Walter Guasp Camacho

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Dec 27, 2022

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 13, 2021

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Employee Rating

The staff here is exceptional. From when they answer the phone to when they greet you at the door the staff is so friendly and polite. You are defiantly getting 5 star service from beginning to the end. JP More

by Gonzalez-k
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albert Torres

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Oct 13, 2021

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 06, 2021

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Employee Rating

My experience in the dealer was wonderful I was attended by JP he is very kind and helpful, I strongly recommend Mercedes Benz of Cutler Bay More

by Yaimegonzalez0830
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 06, 2021

Mercedes-Benz of Cutler Bay responded

Yaime, Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad JP was able to help, and we hope to see you again! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 09, 2021

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Employee Rating

JP was amazing did an awesome job! Went above and beyond and put up with all my request spent his time before I got there getting information for me as well More

by Lisa,970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Mar 09, 2021

Mercedes-Benz of Cutler Bay responded

Thanks, Lisa, it's great to hear that JP was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 06, 2021

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Oliver is the best! Makes you feel comfortable and as if you are family. Honestly, best experience at this dealer. Also, thank you JP for helping me build my gle just how I wanted it ! More

by Millie M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Oliver Ortiz

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Mar 07, 2021

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, Millie! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

January 02, 2021

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Employee Rating

Amazing experience. Nice and smooth! Very happy with the way we where treated. So happy with our purchase!!!! Thank you sooooo much, can’t wait to come back when the lease is over! :) More

by Nancyjnavarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jan 03, 2021

Mercedes-Benz of Cutler Bay responded

Thank you, Nancy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

August 11, 2020

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Employee Rating

I had a really good experience getting my new vehicle. Jean Pierre was great and very helpful through the whole experience. I will definitely recommend this dealership. More

by jaygoldsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Gutierrez

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Aug 12, 2020

Mercedes-Benz of Cutler Bay responded

It's fantastic, Jay, to hear that Pierre provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

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