Jean Pierre Rachid

Germain Honda of Surprise responded

Thanks so much! We sincerely appreciate your business and your positive feedback on your sales experience. Providing our guests with a pressure-free dealership visit is what we're all about, so we're delighted to know that's what our team delivered. Enjoy your new Honda from Germain Honda of Surprise. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Our team appreciates your sharing your quality and efficient sales experience with JP. Please let us know if you need anything further. We wish you many safe travels in your new Honda. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Thank you so much for sharing your wonderful experience and for choosing Germain Hoda of Surprise for your new Honda! We’re thrilled to hear that JP made your purchase process smooth. Our team takes great pride in providing customer-focused service. Enjoy every mile in your new car. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Thank you for bringing your concerns to our attention. We’re sorry to hear that part of your experience felt that way, but we’re glad to hear that Evan was able to step in and assist you professionally. We appreciate your feedback and hope for the opportunity to assist you in the future. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Our goal is to ensure a quality guest experience. We appreciate you sharing your recent car-buying experience and for choosing Germain. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

We are happy that you enjoyed a quality and comfortable sales experience with our team. Our focus is on delivering only the best in customer care. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Thank you for choosing Germain once again and for sharing your kind words. We’re thrilled to hear JP Rachid helped make your second CR-V purchase such a positive experience. We’re proud to have him on our team and appreciate your recommendation. Congratulations on your new CR-V Hybrid Sport, and we wish you many enjoyable miles in your retirement years! Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Thank you for choosing Germain for your recent automotive needs. Our team is happy your enjoyed a 5-star experience and we wish you many happy jouneys in your new Honda. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Thank you for sharing your wonderful feedback. We’re delighted to hear that your experience was positive from start to finish and that JP provided professional, friendly, and pressure-free service throughout the process. Taking the time to answer questions, explain details clearly, and ensure complete transparency is exactly the experience we want every guest to have. We’re especially glad you felt comfortable, well-informed, and confident that your best interests were always the priority. We truly appreciate your recommendation and your trust in our dealership. Congratulations on your purchase, and we look forward to welcoming you back in the future. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Congratulations on your new Honda! We’re glad to hear you had an overall 5-star experience. At the same time, we appreciate you sharing your concerns, as this does not reflect the level of service our team strives to provide. Your feedback is invaluable and allows us to address the matter and continue improving the experience for all our guests. Best Regards, Sassha Motz General Manager