Jeff Borovicka
Jeff Borovicka at Scranton Cadillac GMC of Vernon
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Jeff Borovicka | Page 48

Service Advisor

Scranton Cadillac GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.8
492 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

15 yrs, 4 mos

4.8

492 Reviews

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492 Reviews of Jeff Borovicka

October 10, 2021

Dealership Rating
Employee Rating

Good customer service! Acknowledge the customer and what service is required. Very attentive staff. Bev is also awesome an asset to the group. More

by HREESO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads , Ashley Corey, David Rogers, Amanda Soucie

October 09, 2021

Dealership Rating
Employee Rating

Good custom service. Friendly & answered all questions. Returning soon for 30,000 mile check. On line appt set up easy More

by DPOSPISIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 07, 2021

Dealership Rating
Employee Rating

Polite service advisor who did everything to make my experience enjoyable. I give him *****. Thanks More

by TREKKERTNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 07, 2021

Dealership Rating
Employee Rating

Very prompt service. Job was done well I got an alignment and it came out excellent and when I got my vehicle back it was washed very happy thank you More

by Pabze1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ashley Corey

October 06, 2021

Dealership Rating
Employee Rating

Very professional. They quote cost before they start working on my car. And they say “Thank you”! More

by geadurkee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Malenfant

October 05, 2021

Dealership Rating
Employee Rating

Scranton fixed in 3 days a problem that Carter/Vernon couldn't find in 3 yrs. More

by willyjmcmanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads

October 04, 2021

Dealership Rating
Employee Rating

A waste of xxxxing time. Had my truck there for a week and they couldn’t figure it out. Jeff the service writer never called me to let me know what was going on. Scranton service center sucks. I was going More

by Natefischer1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 22, 2021

Scranton Cadillac GMC of Vernon responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit fell short and we weren't able to solve the issue with your truck. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, I can have management look into it and see if there is anything more that we can do to address your concerns. Just send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you. Thanks, and have a great day.

October 03, 2021

Dealership Rating
Employee Rating

Service was excellent, understands customer concerns and needs. Kept me up on progress with the service being done. Friendly Staff , and a very nice waiting lounge !! More

by GPLUMMER9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 02, 2021

Dealership Rating
Employee Rating

Appreciated service each person I spoke with took take time to listen to my concerns More

by ELISACOLBERTN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 02, 2021

Dealership Rating
Employee Rating

Scranton has always been professional, explained all repair work, and car was always ready as promised More

by JBUTTONS96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads

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