Jeff Haraden

I keep coming back for new leases every three years since 2012! They sell satisfaction. 2012! They sell satisfaction. More

Helpful 0

Report | Print

They answered all my questions about my vehicle and went through everything in great detail through everything in great detail More

Helpful 0

Report | Print

I came here a few days before Christmas looking for a new car. I found a car I liked but had to order it due to their not being any new ones in stock. We worked out a deal I put a down payment down and I was car. I found a car I liked but had to order it due to their not being any new ones in stock. We worked out a deal I put a down payment down and I was sent on my way and was told I'll be getting a call when the car came in. I received a phone call saying the car will be in "this" day just to later find out that day that the car didn't show. This happened several times with bad weather and covid being the excuse for the delays. When the car finally showed I requested a purchase agreement to send to my bank. Once they found out I decided to go through my own bank things really went downhill from there. It took several phone calls requesting the purchase agreement before finally getting it next day after the first initial phone call. After reading through the agreement I realized they charged me an extra 2 grand. I called and tried to fix it but they tried to say they didn't agree to the price I was stating. After about a half hour they finally fixed my purchase agreement, sent it over and I was able to continue with my bank. I then sent all the information to my bank and had everything approved and the check set. Next day, my sales person contacted me again stating my purchase agreement was wrong they had to charge me the 2 grand because they made a mistake when making my agreement back in December and they can't "eat the cost". I refused and disagreed with him and all of his financial managers. They insisted I was responsible for paying for it even though it was their mistake. After refusing and getting angry they tried getting me to pay for half of it even though they kept admitting it was their fault. It wasn't until I asked to speak to the owners and stated I will get a lawyer and settle this out that they finally agreed to the agreement we originally signed. However, it didn't stop there. Several days later when I was picking up the car they told me I needed to contact my bank because they gave me the wrong vin number to give them. They said it was no big deal they just had to change it in their system. Wrong! I had to file for a whole new loan and warranty and cancel out my current one! AND!!!!! They knew they gave me the wrong VIN number when they called me trying to get me to pay for their mistake and didn't even tell me..... THEY WAITED! Needless to say me and my boyfriend will NEVER be purchasing a car from here again and we'll be sure to NEVER refer people here! More

Helpful 1

Report | Print

Made the return to Mohawk Honda today....from none other than Mohawk Chevrolet! Needless to say the entire Mohawk family kills it! I consulted with my trusted advisors Travis Landry and Greg Johnson - than Mohawk Chevrolet! Needless to say the entire Mohawk family kills it! I consulted with my trusted advisors Travis Landry and Greg Johnson - to identify what worked best for my family. At no time did it feel like anyone had anything but my best interest in mind. After reviewing all options it was clear that a Honda Passport was the right next move and all parties were happy for us. And the process was seamless!! This is the most recent of many vehicles that the Bodden family (all of us) have purchased from this dealer group and certainly not the last. Nothing but good things to say about this bunch except that they don't own a Jeep store (yet)! So, if you're in the market for a new vehicle I HIGHLY recommend calling one of these guys and assure you that they will................. Go Out of Their Way To Please YOU! Keep it up everyone! More

Helpful 0

Report | Print

Best car buying experience ever. At Mohawk Honda you are made to feel like family. made to feel like family. More

Helpful 0

Report | Print

Best car buying experience I've had! Great people and vibe, everyone was super professional and nice. Carli Jenkins & Justin McGrath helped me find the right car and made the closing process enjoyable. I vibe, everyone was super professional and nice. Carli Jenkins & Justin McGrath helped me find the right car and made the closing process enjoyable. I trust the people at Mohawk! More

Helpful 0

Report | Print

We just selected our 5th Mohawk Honda Pilot and the excitement, experience and treatment continues to be exceptional. To feel like your part of the family really stands out at Mohawk Honda~ excitement, experience and treatment continues to be exceptional. To feel like your part of the family really stands out at Mohawk Honda~ More

Helpful 0

Report | Print

Great vehicle, Awesome Team, Fair prices and a commitment to the community! Long time member of our community. Rock Stars! Thank you for the experience to the community! Long time member of our community. Rock Stars! Thank you for the experience More

Helpful 0

Report | Print

Bought a new 2021 Honda Accord EXL from Mike Bennice and help from del. specialist Todd. Outstanding! Highly recommend! Got me an amazing deal! Phenomenal! help from del. specialist Todd. Outstanding! Highly recommend! Got me an amazing deal! Phenomenal! More

Helpful 0

Report | Print

Our Expererience @ Mohawk Honda with Jake and all the other staff was amazing very friendly and helpful through every step of getting our new Honda CRV we will be enjoying it for years to come.. We would other staff was amazing very friendly and helpful through every step of getting our new Honda CRV we will be enjoying it for years to come.. We would highly Recommend Buying your New Vehicle from Mohawk Honda... More

Helpful 1

Report | Print