Jeff Huang
Jeff Huang at Honolulu GMC Cadillac

Jeff Huang

Service Advisor

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

Contact Me
4.0
196 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

8 yrs, 3 mos

Industry Experience

31 yrs, 6 mos

Specialties & Trainings

Getting things DONE.

4.0

196 Reviews

Write a Review

196 Reviews of Jeff Huang

February 04, 2026

Dealership Rating
Employee Rating

Service and customer service was great. The refreshment was also great as well. Overall good experience. More

by ERNIE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Honolulu GMC Cadillac responded

Thank you for sharing your experience with us! It is great to hear you were greeted by our wonderful team and that you enjoyed the refreshments while you waited. We appreciate your support and hope to welcome you back to Honolulu GMC Cadillac in the future. Have a great day!

January 18, 2026

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Employee Rating

Very busy. Worked well considering it took 3 weeks to get my car parts. Hard to contact by phone More

by LPETE967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr.

Jan 19, 2026

Honolulu GMC Cadillac responded

Thank you! Herman, Jeff, and our team appreciate your feedback and will share it with our team. Thank you for choosing Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 26, 2025

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Employee Rating

Great service, I will recommend my friends and family. Very friendly and courteous. Happy Holidays! More

by JARRETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 05, 2025

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I have waited 6 hours, they did not know the steps to take regarding an older vehicle passenger side airbag recall, Stating I would have to pay for a new dashboard if they cracked it while replacing a More

by 4weissmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I don’t know

Dec 09, 2025

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 15, 2025

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Employee Rating

Excellent experience. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. More

by Christopher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2025

Honolulu GMC Cadillac responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 11, 2025

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Employee Rating

I work for the department of defense and our government vehicle got towed there and sat in your shop for two weeks. I called like three or four times the service department. They never returned my call. I More

by Jackie.d.johnson10.civ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 13, 2025

Honolulu GMC Cadillac responded

Jackie, we appreciate your feedback and I truly sorry for the delay in servicing your vehicle, as well as the level of communication. I understand that this is not acceptable and we will be addressing these issues with our service team to ensure similar situations do not occur in the future. If there's anything further, we can assist you with or if you would like to discuss this matter more, please feel free to reach out to me directly at any time. Thank you, Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

September 18, 2025

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Great service. Thank you. We were attended to very professionally. A warm welcoming staff. Much appreciated. More

by murillo.fabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 11, 2025

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Employee Rating

Always a pleasure bringing my car in. Service department is always on point. I'd like to thank Jennifer I, Heather, Jennifer G, and Justin Ma for their excellent service. More

by Christina Siamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Sep 12, 2025

Honolulu GMC Cadillac responded

Thank you for the 5-star review Christina! It is always great to see you and know that you continuously have a wonderful experience. We will pass the kudos to Jennifer I, Heather, Jennifer G, and Justin and we look forward to seeing you again next time!

Sep 12, 2025

Christina Siamani responded

Much Mahalo's to GMC, Cadillac, service department.

Sep 12, 2025

Christina Siamani responded

Always a pleasure seeing people I know 😀 Thank you 😊

September 03, 2025

Dealership Rating
Employee Rating

Bought vehicle, check engine light is on. Scheduled service 8 days away, 2 days of diagnostic tests needed. Not very good. More

by WARRENBKATZ
Service Time
Recommend Dealer
No
Sep 04, 2025

Honolulu GMC Cadillac responded

Warren, thank you for taking time to write feedback, however I'm sorry to hear about the check engine light issue. We aim for prompt service and understand how frustrating this delay must be after purchase. Please reach out to me directly if you have any further questions or concerns in the meantime, I would be happy to assist you. Thank you. Jeremy Cervantes - Service Manager - (808) 495-4837

August 29, 2025

Dealership Rating
Employee Rating

Safety check done quick and painless. Jenn G.and Justin M. were awesome in servicing my vehicle. Mahalo Nui \m/ More

by SHELDONA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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