Jeff Irby
Jeff Irby at Frank Leta Buick GMC

Jeff Irby

General Sales Manager

Frank Leta Buick GMC

511 S Kingshighway St
Cape Girardeau, MO 63703

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3.9
12 Reviews
3.9

12 Reviews

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12 Reviews of Jeff Irby

June 02, 2026

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Employee Rating

Friendly and very helpful with getting you in the right vehicle. Recommend this dealership to everyone. More

by stankoeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2026

Frank Leta Buick GMC responded

Thank you, Stan! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Frank Leta Buick GMC.

Jun 04, 2026

Frank Leta Buick GMC responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

June 01, 2026

Dealership Rating
Employee Rating

Was very disappointed in the information I was given as to how long the job would take. I was told the work could be completed on Wednesday but it would need to be sealed and kept overnight and I could get More

by hwh1714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: DON'T KNOW ANY NAMES. cASHIER WAS EXCELENT!

April 24, 2026

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Dani was very honest and wasn’t just trying to put us in anything. We gave her a budget and she did the rest! I highly recommend! More

by bellcortez96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass, Dani Tharnish

Apr 24, 2026

Frank Leta Buick GMC responded

It’s great to hear that Dani’s honest approach and respect for your budget made a positive difference. We’re pleased she could find the right option for you. Thank you for recommending our team.

January 10, 2026

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If you’re looking for a car or truck Frank Let’s gas you! I have bought Several trucks from this dealership, they never disappoint. More

by pearlsfast57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass, Mike Bailey , Steve Gilmore

Jan 10, 2026

Frank Leta Buick GMC responded

Here at Frank Leta Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 15, 2025

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Brandon was very professional and made sure we got the best service. The dealership was clean and very tasteful. More

by Cyberyeckley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass , Brandon

Dec 15, 2025

Frank Leta Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2025

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Employee Rating

Good service and reliable and well behaved staff and customer support care including accurate workers More

by taurosyden9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 07, 2025

Frank Leta Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2025

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Employee Rating

The dealership has a good service dept. Convenient drop off and pleasant waiting area while a vehicle is getting serviced. More

by amyleigh72.as
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Frank Leta Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Leta Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

December 06, 2025

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Dealer is very deceptive about their wording about the warranty on used vehicles. Not truthful More

by Dennis l
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Michael Vass, Dani Tharnish

Dec 08, 2025

Frank Leta Buick GMC responded

Dennis, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 22, 2025

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Employee Rating

Everyone here at Frank Leta is very professional and helpful. I would recommend my family and friends to come here More

by rosmith386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Bailey

Nov 22, 2025

Frank Leta Buick GMC responded

Thanks for sharing about your experience with Frank Leta Buick GMC. We appreciate your business and hope to see you again soon!

November 20, 2025

Dealership Rating
Employee Rating

The sales staff, Steven Galemore, was easy to work with. I think they made a great deal for all of us. The service department had our problem fixed in minutes. More

by WALKON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass, Dani Tharnish , Stephen Galemore

Nov 20, 2025

Frank Leta Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Leta Buick GMC.

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