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Michael Vass
Michael Vass at Frank Leta Buick GMC

Michael Vass

Sales Manager - Finance Director

Frank Leta Buick GMC

511 S Kingshighway St
Cape Girardeau, MO 63703

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4.4
16 Reviews
4.4

16 Reviews

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16 Reviews of Michael Vass

April 03, 2026

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Employee Rating

Sadie was great to work with, she made sure I was taken care of,very compassionate and professional young lady. Michael of financial understood my situation and was diligent in getting me financed. Great More

by cannie.blankenship
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sadie Whitfield

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Apr 03, 2026

Frank Leta Buick GMC responded

We’re pleased to know our team provided compassionate and professional assistance during your used Chevrolet Trax purchase. Michael’s effort to secure financing is greatly appreciated. Thank you for highlighting their hard work.

March 31, 2026

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Employee Rating

Frank Leta was the best and easiest experience I’ve ever had!! I loved the whole staff! More

by cass.mklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Bailey

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Mar 31, 2026

Frank Leta Buick GMC responded

We appreciate you taking the time to leave a five-star review. Our team is thrilled to know servicing your GMC Terrain went smoothly and was enjoyable. We’ll pass along your compliments to Mike and the rest of our staff.

March 09, 2026

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Employee Rating

Great sales staff and service department. Sale worked very hard to get me the exact truck without having to custom order from manufacturer More

by askeesee
Recommend Dealer
Yes

Other Employees Tagged: Sadie and Sidney

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Mar 09, 2026

Frank Leta Buick GMC responded

We’re thrilled our sales and service teams collaborated to deliver the exact GMC 1500 you wanted without a special order. Thank you for choosing us for your new truck purchase. Please reach out if there’s anything else we can assist with.

March 05, 2026

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Employee Rating

The dealer was very helpful selecting the vehicle and showing the features. It made the vehicle buying experience a pleasure. More

by Derek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Williams

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Mar 05, 2026

Frank Leta Buick GMC responded

Thank you for your five-star rating. It’s great to know our guidance on your Buick’s features made the buying process enjoyable. Congratulations on your purchase and we look forward to serving you again.

February 24, 2026

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Employee Rating

Sadie was the best salesperson I’ve ever dealt with. She made me feel very comfortable ☺️She’s very outgoing and friendly More

by Franchon2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 24, 2026

Frank Leta Buick GMC responded

We’re delighted you felt so at ease when buying your used Dodge Charger thanks to our outgoing and welcoming service. We appreciate you sharing your experience and look forward to assisting you again.

February 13, 2026

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Employee Rating

Great dealership and very friendly and helpful. Will use them again in the future. Brandon and Mike were amazing More

by Kristy S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon our salesman

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Feb 13, 2026

Frank Leta Buick GMC responded

It’s wonderful to hear Michael and our team were friendly and helpful during your used Ford Bronco purchase. Thank you for choosing us, and we look forward to welcoming you back in the future.

January 10, 2026

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Employee Rating

If you’re looking for a car or truck Frank Let’s gas you! I have bought Several trucks from this dealership, they never disappoint. More

by pearlsfast57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Irby, Mike Bailey , Steve Gilmore

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Jan 10, 2026

Frank Leta Buick GMC responded

Here at Frank Leta Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 15, 2025

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Employee Rating

Brandon was very professional and made sure we got the best service. The dealership was clean and very tasteful. More

by Cyberyeckley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Irby , Brandon

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Dec 15, 2025

Frank Leta Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2025

Dealership Rating
Employee Rating

The dealership has a good service dept. Convenient drop off and pleasant waiting area while a vehicle is getting serviced. More

by amyleigh72.as
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pettit, Jeff Irby, Dani Tharnish, Allen Williams, Mike Bailey

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Dec 06, 2025

Frank Leta Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Leta Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

December 06, 2025

Dealership Rating
Employee Rating

Dealer is very deceptive about their wording about the warranty on used vehicles. Not truthful More

by Dennis l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Irby, Dani Tharnish

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Dec 08, 2025

Frank Leta Buick GMC responded

Dennis, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Dec 10, 2025

Frank Leta Buick GMC responded

Dennis, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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