Jeff Lee
Jeff Lee at Honolulu Buick GMC
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Jeff Lee | Page 4

Sales Manager

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.3
39 Reviews
4.3

39 Reviews

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39 Reviews of Jeff Lee

July 18, 2021

Dealership Rating
Employee Rating

Sean, Matt, and Theresa were great. Sean really helped me get into the vehicle I wanted. He understood my needs and was patient with me while I made decisions. Matt closed me out on the deal and was very hel More

by Shawn K
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas , Matt Marks, Sean

Jul 18, 2021

Honolulu Buick GMC responded

It's fantastic to hear that Sean, Matt, and Theresa provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

Jul 18, 2021

Shawn K responded

Justen, As an Army First Sergeant I have a pretty good level of influence over my Soldiers. I will tell you that when they are in need of a vehicle you guys will be my recommendation to them. Thanks for treating me well and I know you will treat those I send down to see you guys well. Shawn

June 19, 2021

Dealership Rating
Employee Rating

I had a great experience with my Buic Regal 2011 when I took my car in for its annual service. EVERYTHING was great. WILL your services again. More

by BRAZELLM002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jenn Turner , Tina Amadeo, Sasha Mansaw, Matt Marks, Shelly Mogote, Jon Palting, Sean Peros, E Van, Brian Wong

Jun 20, 2021

Honolulu Buick GMC responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

Jun 29, 2022

BRAZELLM002 responded

I had a great experience with Buick GMC doing my annual service of my regal Buick. Everyone was so friendly with lots of aloha.

June 17, 2021

Dealership Rating
Employee Rating

Good service, goes above and beyond for customer. I got the car in about 2 hours. Service managers and finance is also great. Overall very happy! More

by tracy_furuya
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa, Theresa Karas , Shelly Mogote, Brian Wong

Jun 17, 2021

Honolulu Buick GMC responded

Thank you, Tracy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 03, 2021

Dealership Rating
Employee Rating

The Honolulu Buick GMC Team was awesome. Great customer service. They were friendly and patient. Thank you again Jon Palting and Jeff Lee. Awesome experience. More

by TYRONELAUIFI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Palting

Jun 04, 2021

Honolulu Buick GMC responded

Thank you so much, Tyrone, for your kind words for Jeff and Jon, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and we look forward to working with you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 21, 2021

Dealership Rating
Employee Rating

Excellent quick reliable service! Great friendly reliable service. When I arrived I was greeted by a young gentleman who took me inside and introduced me to Matt. The service was quick and reliable. Theresa More

by CAROLYNDEHARNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina Amadeo, Sasha Mansaw, Matt Marks, Shelly Mogote

May 21, 2021

Honolulu Buick GMC responded

Thank you for taking the time to share your feedback with us, Carolyn. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 26, 2021

Dealership Rating
Employee Rating

Will never do business with this dealership again. Took them 2 months to fix a truck I bought from them. Plates were registered as stolen and I got pulled over in the truck for it. Total lack of communicat More

by BRENTRWOODARD
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sheldon Ahlo, Theresa Karas, Jeff Huang , Matt Marks, Sean Peros, Jeff Chillcoat

May 13, 2021

Honolulu Buick GMC responded

Brent, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 06, 2021

Dealership Rating
Employee Rating

As soon as I arrived Nick Nakama assisted me right away and was very friendly and knowledgeable. Nick and his manager found the truck that I was looking for and assured that I could get it the same day. More

by KAIPOGILTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas , Nick Nakama

Apr 06, 2021

Honolulu Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC and congratulations on your new truck! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 17, 2021

Dealership Rating
Employee Rating

Easy shopping experience. The staff were friendly and Easy shopping experience. The staff were friendly and easy to work with. They even got me lunch! Great experience, very accommodating, relativel More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas , Matt Marks

Mar 17, 2021

Honolulu Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We'll be sure to share your comments with our team. Mahalo! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 02, 2021

Dealership Rating
Employee Rating

Bought a car and two days later check engine light came on. Took it to dealer because it’s covered under warranty and to this date, no call back to schedule to have it looked at. Called the dealer couple t More

by WHATAREUONGLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jenn Turner , Matt Marks, Irene Nicholson

Feb 03, 2021

Honolulu Buick GMC responded

I'm sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. I'd love to get to the bottom of this and turn things around for you. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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