Jeff Mattson | Page 3

Jeff was awesome got me in and out in no time. I came out off there with more info about my car than I knew before. Very helpful also. Thanks Jeffrey Mattson. I came out off there with more info about my car than I knew before. Very helpful also. Thanks Jeffrey Mattson. More

by basnehwah Verified Customer Verified Customer

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They did a good job and it was done in a reasonable amount of time. I appreciate the ride to and from home. amount of time. I appreciate the ride to and from home. More

by gerandh Verified Customer Verified Customer

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Exemplary service; Jeff was very helpful and communicative through the whole prolonged process of getting warranty work done on the engine of our Niro. communicative through the whole prolonged process of getting warranty work done on the engine of our Niro. More

by chazlarson Verified Customer Verified Customer

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Thanks Kia for the great services and always done in a timely manner with awesome salespeople timely manner with awesome salespeople More

by MEANABLK Verified Customer Verified Customer

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Jeff was very helpful with all my needs and promptly responded back when I needed answers.I am very happy with the communication from start to finish ever since my car broke down, very satisfied custome responded back when I needed answers.I am very happy with the communication from start to finish ever since my car broke down, very satisfied customer. Thank You all!! And... to the mechanic who did a great job fixing it!!!!! Cindy Huting ( WI) More

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This is the place to go if you are looking for a new Kia or a great used car in the Twin Cities! I have been going to Luther Bloomington Kia now for over 8 years. Between myself, my wife, our son, daughter or a great used car in the Twin Cities! I have been going to Luther Bloomington Kia now for over 8 years. Between myself, my wife, our son, daughter in law, my niece and a couple clients we have purchased or leased 13 New Kia's! I have had the pleasure of working with Dave Ramy, Dan Dingmann, David Burns and Jon in sales on all of these deals. I could not have asked for better communication, trade in values for our existing cars or way we were treated by Dave Ramy and the dealership. I have the utmost respect for Dave Ramy as he has gone above and beyond to take care of us. As long as Dave Ramey and Dan Dingmann are running this dealership no one else will get our business! Thanks again Dave Ramy for what you have done for myself and our family! More

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I have been coming to This dealership for many years for service to my car. I have dealt almost exclusively with Jeff. I trust he will give me an honest and fair recommendation for service. They don’t get service to my car. I have dealt almost exclusively with Jeff. I trust he will give me an honest and fair recommendation for service. They don’t get any better and highly recommend that you ask for him More

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They forced my girlfriend to change her battery when it’s not an old battery! They told her that the car will fail if she didn’t get it but I recently changed the battery myself. not an old battery! They told her that the car will fail if she didn’t get it but I recently changed the battery myself. More

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This dealership is a great place to buy a car, trust me! Anel is one of the best sales consultants I’ve ever worked with. And they have 0 pressure of buying a car! Anel is one of the best sales consultants I’ve ever worked with. And they have 0 pressure of buying a car! More

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I bought my Kia Soul from Luther Kia in 2015. It was just the beginning of 4 years of sketchy dealings w/ the dealer. My recurring impression was that they were primarily interested in maximizing profit and the beginning of 4 years of sketchy dealings w/ the dealer. My recurring impression was that they were primarily interested in maximizing profit and the customer came second. It began w/ the purchase. After agreeing on purchase price, they pressured me to buy a raft-load of extra extended warranty, anti-rust, body protection, etc. plans that would have added 25% to the final price. The salesperson conveyed great annoyance that I wasn’t buying into their low-value, high-cost add-ons. Then came the overpriced oil changes. They wanted me to pay for an additional $175 service to clean out the fuel injectors every 15K miles making a Kia oil change about 6X more expensive than other cars! Not necessary according to other auto shops. Maybe every 60K. Finally the final straw happened when I tried to get 2 electrical window switches fixed. I also wanted some body work done. I called up to make an appointment. The customer service couldn’t tell whether they do body work (they don’t), offered me a free rental and scheduled the service after delivering a quote. I arrived, “Umm we don’t actually provide free rental.” Extra payment. Picked up the car. Only one of the window switches worked. They wanted to charge extra to fix the second switch that was included in the quote but they didn’t fix. “Nope. I wouldn’t have gotten the work done if your $400 price was just for 1 lousy switch!” It was only when threatened to go to BBB that they reneged. When they reassembled the other door switch they left the insulation sticking out around the edges. 2 trips. Lots of misinformation, shoddy workmanship, loads of unnecessary drama. Not going back. Ever. Final advice: Buy your car here if you find one you love at a good price and then run and don’t come back! More

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