Jeff Schade

Eight years ago I bought an Outback at Grand Subaru and wrote a 5-star review; here I am writing another! Grand Subaru is a really good place to buy a car, an experience that in the past has made people, wrote a 5-star review; here I am writing another! Grand Subaru is a really good place to buy a car, an experience that in the past has made people, well, ME dread the dealership. About 6 months ago, I decided I wanted a new car. Another Subaru, but smaller. I started seeing the Crosstrek everywhere and finally contacted Subaru. Jeff Schade responded and was really terrific about answering my questions clearly and thoroughly. And when I went in for my test drive, he had the car I wanted, model and color, ready. I have been for test drives where I’m in the car for less than 10 minutes, but this was notable because Jeff directed me to various types of roads. I loved the way the Crosstrek handled, felt and accelerate. Afterwards, during the price part, I said to Jeff Schade, "Please don't make me have to come back with my brother-in-law or cousin," but that was just comedy considering how fairly I - and everyone else I think it's safe to assume - was treated. He laughed and immediately printed out the page referencing my specific car and wrote a price on it. No haggling, no upsell on what I wasn't getting (Harmon Kardon speakers). Before I went into Subaru, I had some conflicts - I have a very painful back so I needed the 10-way settings. I wanted some upgrades. I didn’t understand the mysterious terminology of "trim packages." Why call the really good package "Limited?" Again, Jeff clearly explained all that to me. And, guess what? The Crosstrek seat is really good on my back. After Jeff and I were done, I needed to go see Chris Thomas about - I thought - financing the vehicle (which I wasn’t doing) and warranties. He DID have a list of warranties which I didn’t want, except for one, which I did. Chris was also a really genial and affable guy. He never said a word about financing so I am guessing that isn’t his field and if I’m right, thank you Grand Subaru for not pressing me on that! This was the best car buying experience I have ever had and I really credit it to Jeff Schade and to Grand Subaru’s philosophy. They must be putting an emphasis on long-term relationships rather than short-term hard sells. More

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By far the best car buying experience I have ever had. Jeff was excellent and did everything necessary to make us feel we were taken care of throughout the whole process. Jeff was excellent and did everything necessary to make us feel we were taken care of throughout the whole process. More

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Jeff was very personable with my son who was getting his first car. He explained about the car capabilities that in my experience I have not seen. My son felt comfortable about his first experience buying first car. He explained about the car capabilities that in my experience I have not seen. My son felt comfortable about his first experience buying a car because of Jeff. Sandy was also very nice with financing. More

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Jeff was a great communicator and was very quick and thorough throughout the whole process. He was able to get us the Outback we wanted and scheduled a good time for us to come in. He was also very frie thorough throughout the whole process. He was able to get us the Outback we wanted and scheduled a good time for us to come in. He was also very friendly and helpful throughout the purchase, explaining every detail of the car and getting through the paperwork very quickly. Overall, great experience. More

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Buying a car can be a stressful process, but I’ve always had a great experience with Jeff at Grand. He’s great at matching you to the right vehicle and is t heavy pressure. He also was very helpful when I had a great experience with Jeff at Grand. He’s great at matching you to the right vehicle and is t heavy pressure. He also was very helpful when I was in a situation of having to get insurance payments in knowing what I should be asking about to get the most money! More

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AMAZED! 5 Stars! I’ve been car shopping off and on for 6 months, I’ve watched hours of car reviews on you tube and talked to tons of owners on Facebook group 5 Stars! I’ve been car shopping off and on for 6 months, I’ve watched hours of car reviews on you tube and talked to tons of owners on Facebook groups, test drove new and used, sedans, crossovers and finally Outback’s. I was close to buying about 4 different vehicles over the last 3 months but the sales people and finance managers soured my taste for even wanting to buy anything from a dealership. I was able to get a email quote and set up a time to test drive the different trims with Gabriel Talpos. He was with a customer when I arrived and with in a minuet I was asked if I needed help unlike some dealers. Jeff Schade showed me all about the Outback’s and patiently answered all my questions and we even got to experience some Subaru like down pours. It was close to closing so I came back Saturday to try the Wilderness and it checked all the boxes, plus for me it had the most amazing acceleration of all the outback trims. Jeff was super patient and not pushy at all, the managers made a great offer that I didn’t even have to bargain for. The last part Finance managers.. always so scary. I worked with Chris Thomas, he was super pleasant! Quick and not pushy either, very friendly. I’ve never ever had a finance manager expierence that didn’t leave me with dread and being pushed around. Everyone I met at Grand Subaru was friendly and I can’t say enough about how different this dealership is for the better. I recommend you give them a shot and test drive some Subarus, they definitely don’t get the attention they should! More

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Jeff went extra mile to track down vehicle, had picked up....and actually delivered to house! up....and actually delivered to house! More

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Fantastic and detailed service from Jeff and the staff at Grand Subaru. Thank you for welcoming to the family with open arms. Looking forward to enjoying my very first Subaru. Grand Subaru. Thank you for welcoming to the family with open arms. Looking forward to enjoying my very first Subaru. More

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Jeff was extremely friendly and very knowledgeable about the Forester that I wanted to buy because it was used. I thank him for his service cause he really was very informative and great with information. D the Forester that I wanted to buy because it was used. I thank him for his service cause he really was very informative and great with information. Did a great job serving me. More

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Jeff's professionalism and acumen regarding both the sale and his interest in my satisfaction was second to none. He made my experience one that will have seeking both him and Grand out again for my next veh and his interest in my satisfaction was second to none. He made my experience one that will have seeking both him and Grand out again for my next vehicle. More

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