Jeff Schade

Fantastic and Great staff. The sales process was very smooth. Awesome Knowledge of their products and maintenance. A truly wonderful experience and follow up. The sales process was very smooth. Awesome Knowledge of their products and maintenance. A truly wonderful experience and follow up. More

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Working with Jeff was really enjoyable. He is very knowledgeable, personable and professional. He was recommended by a previous buyer and I'm so glad she shared his name with me! I've He is very knowledgeable, personable and professional. He was recommended by a previous buyer and I'm so glad she shared his name with me! I've been a Nissan driver for 35 years so this was a big change for me. He was understanding and patient in answering all of my questions. I would highly recommend him to future customers. More

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Jeff was responsive during the car selection process and worked diligently to make sure we got the car we wanted. On the day we picked up the car, Jeff made sure the car was perfect and explained its featu worked diligently to make sure we got the car we wanted. On the day we picked up the car, Jeff made sure the car was perfect and explained its features in a patient and friendly manner. Very good attention to detail on getting the car ready to drive off the lot.. Would work with Jeff again without hesitation. More

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Jeff was excellent! Very professional, thorough and patient! He answered all our questions and was prepared to give us answers to questions that may come up later. Down Very professional, thorough and patient! He answered all our questions and was prepared to give us answers to questions that may come up later. Down to earth guy who had a smile that made me feel better as I hate going to dealerships. Very informative! More

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Excellent service, very knowledgeable and caring. Jeff takes time to get things right from start to finish. Jeff takes time to get things right from start to finish. More

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Excellent buying experience, this was the 4th car we bought here as a family. Jeff & Andrew were a pleasure to deal with - From the initial inquiry to staying late to wrap up the purchase. bought here as a family. Jeff & Andrew were a pleasure to deal with - From the initial inquiry to staying late to wrap up the purchase. More

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Eight years ago I bought an Outback at Grand Subaru and wrote a 5-star review; here I am writing another! Grand Subaru is a really good place to buy a car, an experience that in the past has made people, wrote a 5-star review; here I am writing another! Grand Subaru is a really good place to buy a car, an experience that in the past has made people, well, ME dread the dealership. About 6 months ago, I decided I wanted a new car. Another Subaru, but smaller. I started seeing the Crosstrek everywhere and finally contacted Subaru. Jeff Schade responded and was really terrific about answering my questions clearly and thoroughly. And when I went in for my test drive, he had the car I wanted, model and color, ready. I have been for test drives where I’m in the car for less than 10 minutes, but this was notable because Jeff directed me to various types of roads. I loved the way the Crosstrek handled, felt and accelerate. Afterwards, during the price part, I said to Jeff Schade, "Please don't make me have to come back with my brother-in-law or cousin," but that was just comedy considering how fairly I - and everyone else I think it's safe to assume - was treated. He laughed and immediately printed out the page referencing my specific car and wrote a price on it. No haggling, no upsell on what I wasn't getting (Harmon Kardon speakers). Before I went into Subaru, I had some conflicts - I have a very painful back so I needed the 10-way settings. I wanted some upgrades. I didn’t understand the mysterious terminology of "trim packages." Why call the really good package "Limited?" Again, Jeff clearly explained all that to me. And, guess what? The Crosstrek seat is really good on my back. After Jeff and I were done, I needed to go see Chris Thomas about - I thought - financing the vehicle (which I wasn’t doing) and warranties. He DID have a list of warranties which I didn’t want, except for one, which I did. Chris was also a really genial and affable guy. He never said a word about financing so I am guessing that isn’t his field and if I’m right, thank you Grand Subaru for not pressing me on that! This was the best car buying experience I have ever had and I really credit it to Jeff Schade and to Grand Subaru’s philosophy. They must be putting an emphasis on long-term relationships rather than short-term hard sells. More

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By far the best car buying experience I have ever had. Jeff was excellent and did everything necessary to make us feel we were taken care of throughout the whole process. Jeff was excellent and did everything necessary to make us feel we were taken care of throughout the whole process. More

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Jeff was very personable with my son who was getting his first car. He explained about the car capabilities that in my experience I have not seen. My son felt comfortable about his first experience buying first car. He explained about the car capabilities that in my experience I have not seen. My son felt comfortable about his first experience buying a car because of Jeff. Sandy was also very nice with financing. More

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Jeff was a great communicator and was very quick and thorough throughout the whole process. He was able to get us the Outback we wanted and scheduled a good time for us to come in. He was also very frie thorough throughout the whole process. He was able to get us the Outback we wanted and scheduled a good time for us to come in. He was also very friendly and helpful throughout the purchase, explaining every detail of the car and getting through the paperwork very quickly. Overall, great experience. More

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