I have only good things to say about the staff at Park Place Porsche. They were the only dealership in the state of Texas with enough inventory from Porsche to have the color and options in the Macan S that I wanted within a reasonable time frame. All other dealerships would have to wait 3-4 months to receive new inventory, whereas Park Place received their shipment in 3 weeks, allowed by Porsche Manufacturer because of their high volume of sales.
The reason they are so excellent at selling cars is because of their commitment to customer service. When I did receive the Macan, there were minor electronic issues with the car requiring computer adjustments by the service department, but Park Place made it rather pleasant to come in and get my car serviced. I had to send the car in twice, but each time, it came back handwashed and delivered to my front door.
To boot, my salesperson Jeff Van Sicklen is simply a gem. For not having owned a Macan, he is still incredibly knowledgeable and supplements any unanswered questions with thorough research. He is attentive and detailed. His 20-30 minute tutorial on the Macan at the time of our purchase made it totally unnecessary for me to read the QuickStart guide! He regularly keeps in touch with his customers for troubleshooting purposes and to ensure customer satisfaction.
Lastly, the service department is beyond accommodating: Terry, Mark, and the crew are simply a joy. They always have a gracious smile on their faces.
Thanks Park Place!
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