Jeff Williams | Page 5

Super happy with my experience here. I came in to look at a specific vehicle and Nick helped us out. He had it ready to test drive when we got there and he was upfront and honest and didn't play games. When a specific vehicle and Nick helped us out. He had it ready to test drive when we got there and he was upfront and honest and didn't play games. When it was time to look at financing, Jeff was able to get us a better interest rate than we expected and was super nice. We brought our kids with us and Jeff and Nick were both super accommodating. Jeff even got them candy from the vending machine while we waited. The vehicle is in good shape and one of their "certified" cars and Nick had the gas tank full without us asking. Would highly recommend! More

Helpful 5

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Smoothest and easiest process we have ever been through! Nick Campola helped us get our dream work truck. He was so knowledgeable and is very talented. He made the entire process enjoyable and got us a grea Nick Campola helped us get our dream work truck. He was so knowledgeable and is very talented. He made the entire process enjoyable and got us a great deal. Everyone at this dealership is beyond helpful. We will never go to another dealership again! They are the best! More

Helpful 5

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My wife and I have been coming to this dealership for many years and will not go to another. They treat us like like family and are always willing to go the extra mile many years and will not go to another. They treat us like like family and are always willing to go the extra mile More

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Stan, Jeff and Ken went above and beyond to make sure we were happy even with the glitches that cam up. I would highly recommend them. were happy even with the glitches that cam up. I would highly recommend them. More

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Dawson was a very good salesperson to work with! I had told him what I was interested in and he rode along with me and my family on the test drive, was very knowledgeable of the vehicle and if he didn't k told him what I was interested in and he rode along with me and my family on the test drive, was very knowledgeable of the vehicle and if he didn't know something, he was quick to get an answer. He wasn't pushy at all and worked with us to get close to our bottom line numbers. Thanks Dawson! I'm loving the truck!! More

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My salesman, Andrew Ruby was very personable. He took the time to answer all my questions and took the time to find the best vehicle for me. the time to answer all my questions and took the time to find the best vehicle for me. More

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Great dealing with Nick and Jeff. A very pleasurable experience and we will all be back to purchase our next vehicles. Gave us the price and rate that was perfect. Thank you experience and we will all be back to purchase our next vehicles. Gave us the price and rate that was perfect. Thank you More

Helpful 6

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Hands down the best experience I've ever had at buying a vehicle. Will most definitely be a returning customer. Great customer service from everyone. They all made the whole process such a breeze. Thank you vehicle. Will most definitely be a returning customer. Great customer service from everyone. They all made the whole process such a breeze. Thank you so much for all you've done for my family. More

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This place was awesome. I would give them 10* if I could. The entire service and experience was impeccable and very smooth. Alex and Jeff were very friendly and honest and did everything they possibly could The entire service and experience was impeccable and very smooth. Alex and Jeff were very friendly and honest and did everything they possibly could do to meet our needs. I would definitely recommend this place to all of our family and friends without hesitation. ZB More

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1st time ever at this dealership, bought a Toyota on Thursday 1/21/21. Jeff Williams was great as my sales rep. Only reason I gave them 2 stars is because of the end of the sale. I had asked the day bef Thursday 1/21/21. Jeff Williams was great as my sales rep. Only reason I gave them 2 stars is because of the end of the sale. I had asked the day before if it was possible for the dealership to transfer the plates from my previous vehicle. Jeff said yes just be sure to bring the registration with me. When it came time to do the transfer, Jeff was told that since the vehicle I was buying was more than 4 years old, that the dealership "can't do it" and that I would have to go to the BMV to do it. I immediately went to BMV when I left the dealership & a supervisor named Clifford informed me that the age of the vehicle is irrelevant and that Ganley could've done the transfer right there (and considering we're in a pandemic, they really should've done the transfer in my opinion, instead of having me risk further exposure by telling me to go to BMV). Had a follow up text by Paula on Monday. Told her what happened. She gave me the number & extension for a title clerk named Carol to see what she could do, but Carol works at their Subaru dealership (based on the number I was given) so I haven't spoken with her as of yet and being that she works at a totally different location 20-30 minutes away, not sure what she can really do for me if anything. But Jeff was great, very patient with my questions & concerns. Bobbi at the front desk was great as well. Paula and her follow up was also great. Overall the customer service was really good. But the BMV end of this transaction really soured the overall experience for me. The reasoning given for not doing the transfer of the license plates is just plain lame in my opinion. To say that you "can't" do the transfer due to age of the vehicle, and then have a BMV supervisor inform me that the age of the vehicle is irrelevant, that tells me the dealership simply didn't want to do the transfer. If they were not equipped to do it, then that's what should've been said instead of blaming it on the age of the vehicle which doesn't matter. *** 15 DAYS LATER AND I STILL HAVEN'T HEARD FROM ANYONE! AT THIS POINT IF I COULD RETURN THIS VEHICLE I WOULD DO IT WITHOUT HESITATION! ONCE A SALE IS MADE THIS DEALER CLEARLY DOESN'T GIVE A xxxx ABOUT THE CUSTOMER. *** More

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