Jeffry Cook | Page 3
Senior Sales Advisor & Lease Portfolio Specialist
Mercedes-Benz of Beaverton
9275 SW Canyon Rd
Portland, OR 97225
Born in Southern Oregon, raised in Southern California, and back up in the PNW since 2019! • Dog dad to a beautiful Miniature Schnauzer - she's my precious little angel! • Plant dad - who knew I had such a green thumb! • Fitness enthusiast: yoga, spin
Read moreDealership Experience
3 yrs, 3 mos
Industry Experience
31 yrs, 4 mos
Languages Spoken
English
78 Reviews
Write a Review78 Reviews of Jeffry Cook
August 04, 2023
Phenomenally easy to work with. Professional and knowledgeable. Looking forward to working with him on my next purchase Professional and knowledgeable. Looking forward to working with him on my next purchase More
Other Employees Tagged: Thien Do, Mejra Berisa, Vlado Baturan, Jonathan Young, Garrett Heinetz, Andy Rose
August 01, 2023
I had a great experience and I found the new car I wanted. Excellent customer service for making a trade-in. Jeffry and Jay were awesome. wanted. Excellent customer service for making a trade-in. Jeffry and Jay were awesome. More
Other Employees Tagged: Mejra Berisa, Jesus Morga
July 30, 2023
Great customer service. . He was honest and trustworthy. I trust the company . The car did have some errors but was corrected. I got my refund back for the repairs that neede . He was honest and trustworthy. I trust the company . The car did have some errors but was corrected. I got my refund back for the repairs that needed to done. More
July 19, 2023
Never been there before but treated me professionally and answered all my questions, plus made helpful recommendations. answered all my questions, plus made helpful recommendations. More
Other Employees Tagged: Bruce Stomenger, Garrett Heinetz
July 18, 2023
Jeffry Cook and Thien Do were exceptional in our purchase for out of state. They both took the time to answer all our questions and took many pics and arranged the best price for shipping our vehicle. for out of state. They both took the time to answer all our questions and took many pics and arranged the best price for shipping our vehicle. Nothing but the best and Jeffry and Thien show les that in their actions and words. We would buy from them again. More
Other Employees Tagged: Thien Do
July 05, 2023
Was a fast, non drama experience. Good price and easy online experience for buying a car. Good price and easy online experience for buying a car. More
Other Employees Tagged: Norman Hunter, Brett Wilder, Dalton Bowman, Chris Myers, Jesus Morga, Dennis Graham, Patrick Murphy, Bo Hwang, Samantha Andrade Cuellar
July 05, 2023
Thanks Mercedes-Benz of Beaverton helped me to find the car I want. They have the best team. Jeff Cook is very professional and friendly. The finance department is efficient. car I want. They have the best team. Jeff Cook is very professional and friendly. The finance department is efficient. More
Other Employees Tagged: Thien Do, Jonathan Young
July 05, 2023
Jeff was great. He had fantastic customer service. Prompt with follow ups. He followed through. Shak was also very communicative and helpful. My tech at service not He had fantastic customer service. Prompt with follow ups. He followed through. Shak was also very communicative and helpful. My tech at service not so much. He made a very intentional effort to video the car being loaned to me multiple times very slow and methodically to the degree that it became degrading and left the impact that non verbally he was seeking to prove to me that there were no visible damages. But he made like two or three videos. So it was very excessive and over the top. Beyond that, he brought me a car that was in very poor condition. It smelled very badly and was extremely dirty. He gave me the keys and as an after thought asked if I wanted to wait so he could vacuum it. At that point I could not. I had to pick up my son from aftercare. I was very displeased especially after the exaggerated showing of the fact that the car had no visible damages through his multiple iterations of video and picture taking. I am not interested in another loaner from you all. The experience was poor. However, upon my returning of the car I had incredible service from Craig Livingstone. He heard my concerns, expressed sincere apologies, was very helpful in getting me back into my car that had returned from the detailer, and assured follow up to the concerns I expressed. He was fantastic! Thank you More
Other Employees Tagged: Craig Livingston, Garrett Heinetz , I didn’t rate the employee who gave me poor service because I couldn’t remember his name and didn’t want to rate the wrong employee. But he seemed to be Pacific Islander.