Jenn Turner
Jenn Turner at Honolulu GMC Cadillac
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Jenn Turner

BDC Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Jenn Turner

May 02, 2025

Dealership Rating
Employee Rating

Excellent service very easy communication nice and clean dealership fast work have very good coffee and drinks More

by Czechgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 02, 2025

Dealership Rating
Employee Rating

Very accommodating and helpful, communication was excellent and they keep me updated as it progressed. More

by Ranger2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 16, 2025

Dealership Rating
Employee Rating

Need much better incentive program communication with customer, after purchase completed, waiting on sales managercall. More

by JASPER_GREEN
Recommend Dealer
Yes
Feb 17, 2025

Honolulu GMC Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Jasper, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 31, 2025

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Employee Rating

The salesperson Donte and Andrew were awesome n very knowledgeable n kind.. Thumbs up to you both... More

by LINAMATAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal, Andrew Morey

Feb 01, 2025

Honolulu GMC Cadillac responded

All of us at Honolulu Buick GMC Cadillac are happy to see this wonderful feedback! Thank you!

January 27, 2025

Dealership Rating
Employee Rating

Got me in and out without any issues. Came in for a recall and car runs smooth. More

by AKMSFRA
Recommend Dealer
Yes
Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 01, 2025

Dealership Rating
Employee Rating

Customer service was very professional polite, courteous, and treated me as a family with respect and honor as a Veteran. More

by ARMYMEDIC222008
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas, Dante Jovenal, Nick Nakama, Andrew Morey , O’okina Anub

Jan 02, 2025

Honolulu GMC Cadillac responded

Thank you for sharing your experience with us! We're honored to have provided a respectful and courteous service at Honolulu Buick GMC Cadillac. We appreciate your support and look forward to serving you again in the future!

June 06, 2024

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Employee Rating

Service was pleasant efficient and staff was ready to address any concerns that I may have. More

by Malich87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang

Jun 06, 2024

Honolulu GMC Cadillac responded

Malich, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

Dealership Rating
Employee Rating

Svc was fast, appreciated the customer svc. recommendation was provided and contacted after completion. Awesome Job! More

by IEROMEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 26, 2023

Dealership Rating
Employee Rating

I purchased the truck on 11/22/23. I noticed the turn signal would sometimes get stuck when going right. On 11/28/23 I notified Luis in service about this issue. He ordered the part an More

by RASUNCION1
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Lee, Dante Jovenal , Luis (Service)

Dec 29, 2023

Honolulu GMC Cadillac responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 28, 2023

Dealership Rating
Employee Rating

Easiest car buying experience i ever had. Very helpful team at gmc Honolulu. Mahalo from the big island. More

by RICKMCCORMICKKAILUA1
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal

Oct 01, 2023

Honolulu GMC Cadillac responded

Thanks, Rick, for sharing your thoughts about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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