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Jennifer Pena-Roldan

Overview Reviews (95) Inventory (367)

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Jennifer Pena-Roldan

Service Advisor

McGovern Honda of Boston

100 Broadway
Everett, MA 02149

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4.9

95 Reviews

Overview Reviews (95) Inventory (367)

Dealership Experience

9 yrs, 4 mos

Industry Experience

9 yrs, 4 mos

Languages Spoken

Spanish

4.9

95 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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95 Reviews of Jennifer Pena-Roldan

June 07, 2026

Dealership Rating

Employee Rating

The best and highly recamended shop around when it comes to hondas. The staff is amazing. to hondas. The staff is amazing. More

by zdolson94

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephen Connor, Jonathon Cung, Ryan Foley, Andy Tay , Chris moniz

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Jun 08, 2026 -

McGovern Honda of Boston responded

Thank you for taking the time to review McGovern Honda! It really means a lot to hear that you're happy.

May 25, 2026

Dealership Rating

Employee Rating

Ryan Foley helped me out with my car issues. I trust him more than my mom. Thank you for your honesty and hard work! I trust him more than my mom. Thank you for your honesty and hard work! More

by Justice

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rich Fonzi Jr., Stephen Connor, Eddie Palomba, Jonathon Cung, Ryan Foley, Andy Tay

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May 26, 2026 -

McGovern Honda of Boston responded

Justice, it means a lot to hear you trust Ryan so much! We’re glad he earned your confidence here at McGovern Honda. Thanks!

May 13, 2026

Dealership Rating

Employee Rating

Great customer service and communication was excellent Advisor Jennifer was on top of her stuff and kept me informed throughout the whole process. Advisor Jennifer was on top of her stuff and kept me informed throughout the whole process. More

by sandralozada

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 13, 2026 -

McGovern Honda of Boston responded

Thank you for choosing McGovern Honda, Sandra! We are thrilled that Jennifer kept you informed and provided top-notch service. We hope to serve you again in the future!

April 23, 2026

Dealership Rating

Employee Rating

Excelente servicio y muy profesional Me ayudó bastante en todo,de doy 10 de 10 en todo,de doy 10 de 10 More

by Mirlacastillo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Oscar Caicedo, Darly Dorneval, Tina Emerson, Donald Camilo , Marcos

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Apr 24, 2026 -

McGovern Honda of Boston responded

Mirla, gracias por tomarse el tiempo de compartir esta reseña para nuestro equipo en McGovern Honda. Esperamos verla pronto!

April 23, 2026

Dealership Rating

Employee Rating

Excellent, it always meets my expectations. And excelente Very satisfying For the service and attention And excelente Very satisfying For the service and attention More

by edwards_cuello

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Oscar Caicedo, Rich Fonzi Jr., Stephen Connor, Andy Tay, Tina Emerson, Dennis Sanabria, Donald Camilo

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Apr 23, 2026 -

McGovern Honda of Boston responded

Thank you for always choosing McGovern Honda! We’re very happy to hear that our team meets your expectations. It means the world to us!

April 16, 2026

Dealership Rating

Employee Rating

Jennifer is amazing! Whenever she is handling my service, it always goes smoothly. She is friendly, professional and communicative. I will be back to McGovern Honda when Whenever she is handling my service, it always goes smoothly. She is friendly, professional and communicative. I will be back to McGovern Honda when my car needs service because of her! More

by Eecox91

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 16, 2026 -

McGovern Honda of Boston responded

We’re pleased to hear that Jennifer always makes your visits smooth and enjoyable. Thank you for choosing McGovern Honda. We’ll see you next time!

April 12, 2026

Dealership Rating

Employee Rating

Jennifer is the person to go to when you go over there the best over the best over More

by Gelenelau89

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Oscar Caicedo, Darly Dorneval

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Apr 13, 2026 -

McGovern Honda of Boston responded

Thanks for taking a moment to leave this great feedback for Jennifer! We feel lucky to have her on our team here at McGovern Honda. Just let us know the next time we can be of help!

April 03, 2026

Dealership Rating

Employee Rating

Best experience in any dealership service, expected to be 4 hrs and it's finished in 2 hrs, thanks again 4 hrs and it's finished in 2 hrs, thanks again More

by markymark

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephen Connor, Jonathon Cung, Andy Tay , Jennifer

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Apr 03, 2026 -

McGovern Honda of Boston responded

We're happy to hear that your service was completed faster than expected, Mark. Thanks for choosing McGovern Honda!

March 24, 2026

Dealership Rating

Employee Rating

Jennifer in the service department is awesome. She did everything she said she would I would recommend them to anyone who needed service She did everything she said she would I would recommend them to anyone who needed service More

by Fly2cheryl

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2026 -

McGovern Honda of Boston responded

Hi Cheryl, thank you for the great review! We’re happy to hear Jennifer provided such a prompt and professional experience. We couldn't ask for a better recommendation, and we hope to welcome you back to McGovern Honda next time! Safe travels!

March 24, 2026

Dealership Rating

Employee Rating

Muy buen servicio de parte de Jennifer en el area de servicio muy amable y con experiencia, sin duda te ayudara en lo que necesites. Excellent service from Jennifer—she is very friendly and experien servicio muy amable y con experiencia, sin duda te ayudara en lo que necesites. Excellent service from Jennifer—she is very friendly and experienced. She will undoubtedly help you with whatever you need. More

by Lebi mayen

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2026 -

McGovern Honda of Boston responded

Lebi, nos alegra mucho escuchar que Jennifer le brindó un servicio tan profesional y amable! Gracias por elegir McGovern Honda.

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