Jennifer Westerlund
Jennifer Westerlund at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Jennifer Westerlund

Collision Estimator

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Jennifer Westerlund

April 27, 2024

Dealership Rating
Employee Rating

Very through with there work. prompt,courteous, goes beyond there job,to make sure your satisfied with your vehicle.Job well done. More

by CATMARKHAM15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know that they went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 19, 2024

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Employee Rating

I’m just going to say excellent service and good work. The people who do the work are extremely important and must understand the value of their work to me the customer. I do appreciate the effort of the More

by carolnbudcrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2024

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Employee Rating

I received outstanding and friendly service. The work was top notch and the communication was on point and timely. More

by CJONES82576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for providing this amazing feedback! Our team appreciates your comments and I hope that you will visit us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 14, 2024

Dealership Rating
Employee Rating

Jennifer is great to work with. The service has been very good once the part was received. More

by ldcorpus7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jose Martinez

Apr 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We sincerely appreciate your feedback. Each employee is a valued member of the James Wood Motors team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 27, 2024

Dealership Rating
Employee Rating

Parts were delayed and did not feel she told me correct information. I asked to add an oil change and she acted as if that was a hassle. More

by nickbyars
Workmanship
Service Time
Recommend Dealer
No
Mar 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am not happy to hear about your recent experience with us, Nick. We pride ourselves on offering our guests the best possible customer service experience. Please contact me and we will work on a solution to your issue together. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 25, 2024

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Employee Rating

We trust that James Wood will operate in our best interest and that has been proven to hold true over years of doing business with them. Good customer service is a rare gem these days so we really a More

by DONNADANDERSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Donna, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 21, 2024

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Employee Rating

Jennifer and the entire team were easy and friendly to work with! The work to fix my vehicle was quick and communication was consistent. More

by TRISSPEAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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