Jens Albrecht

Alisha was incredibly helpful and went out of her way to answer my questions and make sure my tire was checked, and a new tire ordered and replaced as quickly as possible (same day). Service also checked my answer my questions and make sure my tire was checked, and a new tire ordered and replaced as quickly as possible (same day). Service also checked my noisy door hinge. When they were unable to tighten the bolt because it was stripped they explained that I would have to take it to a body shop. When I couldn't pick up the car from service prior to 5:30, a very helpful man (Jens?) in sales answered my questions, came out to look at my car with me and explain the problem so I felt safe driving the car. Everyone was wonderful. More

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Great experience buying a VW Taos. Jens was very helpful and personable. Very clear in explaining pricing and the CPO warranty. Jens was very helpful and personable. Very clear in explaining pricing and the CPO warranty. More

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Just bought a used Tigan, Great service from Jens, who was informative, helpful and honest, without any of the usual xx that is common at many other dealers was informative, helpful and honest, without any of the usual xx that is common at many other dealers More

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I liked the personal touch of the customer service. Nice staff members and always looking to provide best service Nice staff members and always looking to provide best service More

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Jens was very personable and made it very easy for me to make a decision. He walked me through all the necessary steps in a thorough way. Highly knowledgeable. Extra plus was that we could converse in our b make a decision. He walked me through all the necessary steps in a thorough way. Highly knowledgeable. Extra plus was that we could converse in our both first language. More

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I had a great experience working with Jens Albrecht and the team at VW Wellesley! Jens made the whole process super easy and stress free. I absolutely love my new Atlas Cross Sport. Tt’s such a beautiful c the team at VW Wellesley! Jens made the whole process super easy and stress free. I absolutely love my new Atlas Cross Sport. Tt’s such a beautiful car. Everyone at the dealership was friendly and helpful from start to finish. Highly recommend Jens and VW Wellesley if you’re looking for a great car and an even better buying experience! More

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Since the moment I walked into Volkswagen of Wellesley I felt that I was going to find my new car. Thank You Jens for being very patient with me and giving me quotes. You gave me time to think about the pur felt that I was going to find my new car. Thank You Jens for being very patient with me and giving me quotes. You gave me time to think about the purchase and that was a plus. before I went to Volkswagen I went to other dealerships and the people were very pressuring, and I hate that feeling. Jens was nothing but calm and not pressuring me to do a decision right away. I give this experience 100/1000 Thank you Again Jens and the team at Volkswagen of Wellesley More

by adielalvarado419 Verified Customer Verified Customer

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Jens Albrecht and everyone at VW Wellesley has provided us with excellent service over seven years, including our recent trade-in for a new VW. They are helpful, thorough, timely, informative, responsive a us with excellent service over seven years, including our recent trade-in for a new VW. They are helpful, thorough, timely, informative, responsive and pleasantly service- oriented without being ever being pushy. More

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Good experience. Very knowledgeable and responsive. made the whole process easy and was always a pleasure to deal with. Will be buying my next car with Jens again! Very knowledgeable and responsive. made the whole process easy and was always a pleasure to deal with. Will be buying my next car with Jens again! More

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This VW dealership is the best! The customer service is on point, they are incredibly knowledgable and they go above and beyond to help work through all the details with taxes, leas The customer service is on point, they are incredibly knowledgable and they go above and beyond to help work through all the details with taxes, leasing, rmv, etc. I sold my car and leased a car from them and it was a breeze to say the least. Thank you, Jens! More

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