Jeremi Chapman
Jeremi Chapman at Crest Volvo Cars

Jeremi Chapman

Volvo Certified Service Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
231 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

4.9

231 Reviews

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231 Reviews of Jeremi Chapman

March 21, 2026

Dealership Rating
Employee Rating

Crest Volvo, Brandon Bowen and Duncan McPhail (GM) delivered the Crest experience. Excellent communication and easy, flawless sales process. Wife loves her new 2026 XC90. Crest is the best. More

by Kevin H.
Sales Price Transparency
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Recommend Dealer
Yes
Mar 26, 2026

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us at Crest Volvo Cars. We're thrilled that Brandon and Duncan delivered exceptional service and made the process seamless for you. It's great to hear your wife is loving her new 2026 XC90! We appreciate your kind words and trust.

Mar 26, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled that your wife loves her new 2026 XC90 and that Brandon and Duncan provided excellent service. We appreciate you sharing your positive experience and look forward to serving you again.

March 17, 2026

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Jordan Farmer and his team at Crest are the best thing that happened to Volvo in Texas. I have trusted my car with them for the past eight years and not once has their service been anything than stellar. More

by Alice in Volvoland
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2026

Crest Volvo Cars responded

Thank you for your wonderful review and eight years of trust! We're honored to have consistently provided stellar service and thrilled that our commitment to reliability has made such a positive impact. Your kind words about setting the standard truly motivate our team. Thank you for being such a valued part of the Crest Volvo Cars family.

February 28, 2026

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Great service at the Volvo dealership. The team member was very knowledgeable and helpful. Thank you. More

by leyoungblood
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with our team. It's wonderful to know that our staff member provided you with knowledgeable assistance and helpful service throughout your visit. Your feedback means a great deal to us and reinforces our commitment to delivering exceptional customer care. We truly value your trust in our dealership and look forward to continuing to serve you with the same level of excellence in the future.

February 22, 2026

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Very timely, predictable and a goof service experience. Waiting lounge was well equipped and comfortable. More

by akalra2003
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Recommend Dealer
Yes
Feb 24, 2026

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our timely and reliable service means a great deal to us. We're especially pleased that you found our waiting area comfortable and well-appointed during your visit. At Crest Volvo Cars, we strive to make every aspect of your service experience as smooth and pleasant as possible. Thank you for choosing us and for sharing your thoughts about the quality of care you received.

February 21, 2026

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Great service. Polite, explained everything thoroughly, trustworthy excellent service. Car runs great and I’m super pleased. More

by vbmehlman
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Recommend Dealer
Yes
Feb 24, 2026

Crest Volvo Cars responded

We are honored to hear about your outstanding experience with our team. Your kind words about receiving thorough explanations and trustworthy service truly mean the world to us. Knowing that you found our staff to be courteous and that your vehicle is performing excellently brings us great joy. We're thrilled that you're completely satisfied with the service you received, and we look forward to continuing to provide you with the same level of exceptional care in the future.

January 04, 2026

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The manager was able to listen to my concern regarding SRS which was keep coming after service also and was able to waive the fees for same service which was done a week before. More

by YERUVAS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fabian Salazar

Jan 06, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with our management team. It's wonderful that our manager took the time to understand your SRS concerns and found a fair solution by waiving the fees for the recent service work. We truly value customers like you who communicate their needs clearly, and we're pleased we could resolve this matter to your satisfaction. Your feedback helps us continue providing the attentive service our customers deserve.

December 01, 2025

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Crest had always been great to work with. Service and car sales has been a pleasure to work with. More

by Mightymizzou
Service Price Transparency
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Recommend Dealer
Yes
Dec 04, 2025

Crest Volvo Cars responded

We sincerely value your continued trust in our team. It means so much to hear that working with us has consistently been a positive experience for you. We're delighted that both our service department and sales team have made your interactions enjoyable and seamless. Your loyalty and confidence in Crest Volvo Cars truly motivate us to maintain the high standards you've come to expect. Thank you for taking the time to share your experience.

November 24, 2025

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Service advisor explained everything that was being done & the results. Service completed ahead of schedule. More

by SDANNA1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Jordan Farmer

Dec 10, 2025

Crest Volvo Cars responded

Thank you for the positive feedback! We're pleased our service advisor clearly explained everything and that we completed your service ahead of schedule. Your experience means a lot to us at Crest Volvo Cars, and we look forward to serving you again.

November 21, 2025

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Lynn Ford, Service Reppresentative, and Delfin, Service Tech, are the two reasons I come to Crest for service. They're really the best. More

by RGMINV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Jasmin Umanzor

Dec 03, 2025

Crest Volvo Cars responded

Thank you for highlighting our teams excellent service! We're thrilled they're the reason you choose Crest for service. Your recognition means the world to us and we look forward to continuing to exceed your expectations.

November 18, 2025

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Employee Rating

Mark was amazing! Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Fri More

by MJR3434
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional communication and courteous assistance that truly made a difference. Your recognition of the outstanding service you received means the world to us at Crest Volvo Cars. We're thrilled to know that your experience reinforced your confidence in quality customer care, and we're proud to continue that tradition here in Frisco. Thank you for taking the time to share your positive feedback about the helpful and professional service you experienced.

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