Jeremy Ellis | Page 3

Robert was awesome! All of them here were 100% great. Great people, great service, always happy to see them. I will definitely come here next time for my next car. All of them here were 100% great. Great people, great service, always happy to see them. I will definitely come here next time for my next car. More

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Great salesperson nice and fast I recommend he make the process smooth and he's genuinely himself process smooth and he's genuinely himself More

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Great Guy, Amazing sales person very easy and quick to work with. I would recommend him to anybody and he knows the his product. I’m excited about my new purchase work with. I would recommend him to anybody and he knows the his product. I’m excited about my new purchase More

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Excellent facility. Very personable and competent staff. Work that needed to be done was explained and performed perfectly Very personable and competent staff. Work that needed to be done was explained and performed perfectly More

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FYI_ I DIDN"T work with Jeremy Ellis, but didnt see my service advisor listed, The issue wasn't even with the person I worked with, it was with the techs who recommended services for things that don't exi service advisor listed, The issue wasn't even with the person I worked with, it was with the techs who recommended services for things that don't exist and wanted to charge me 3x what we got them replaced from another location by--------------------------------------Disappointed after years of being a loyal customer. We bought my 2013 F150 from Sandy Springs Ford in 2014 with 150 miles on it. Brand new! Before they were acquired by Asbury Automotive, we really like this place. Then as the large corporate cancerous culture took hold, the customer service and honesty went down the drain. I took my Truck in as it was over heating, and they recommended over 3k in services. I was about to pull the trigger as I don't have time to deal with these things...but we got a second opinion as suggested by my father in law. I just had the truck fixed for 1k (yep, 1/3 of their quoted price. One of the items quoted by this dealership was explained to me by our second opinion as "this doesn't exist, this isn't a thing". We are also looking to buy a new car, and now we will take our business elsewhere once the car shortages are over. Not saying everyone at Jim Ellis is dishonest, but they tried to take advantage of me, and they almost had me. Run, don't walk away from this dealership. Gave two stars as the original sales people at this location were good to deal with, even though they promised me loaners every time the car was serviced and I was told they don't do that anymore, and wouldn't provide rentals for free either. Further, now that I think about it, it took them around 4 weeks to repair a in warranty transmission on my wife explorer and wouldn't provide a loaner or rental car for that either. I expect some canned response from the owners saying "we are disappointed to hear about your experience and if you call us we will try and make it better. Ha, you had your chance. This seems to be par for the course at this place since they were acquired. Sort the reviews from lowest to highest and hold on. You won't have enough time to read all the negative reviews. I assume they buy positive ones to try and bury the negative ones. Shame shame! More

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Overall our experience was very good. Our sales person was Excellent. it took a little longer than expected to sign all the paperwork (not due to financial manager or sales person). was Excellent. it took a little longer than expected to sign all the paperwork (not due to financial manager or sales person). More

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Best Ford dealership in the State hands down. Excellent service and will accommodate your every need. Every time I’ve came I was very satisfied service and will accommodate your every need. Every time I’ve came I was very satisfied More

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We bought our dream car at a great price. Our sales specialist Jeremy made sure we had a smooth and fun experience throughout the process! Rob did his magic and got us a good apr and kept our monthly p specialist Jeremy made sure we had a smooth and fun experience throughout the process! Rob did his magic and got us a good apr and kept our monthly payments low. I would certainly recommend you this dealership! More

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