Jeremy Garden

I would not recommend purchasing a used vehicle from this dealership. Based on my experience, their Certified Pre-Owned designation did not provide the level of quality or peace of mind I expected. I purc dealership. Based on my experience, their Certified Pre-Owned designation did not provide the level of quality or peace of mind I expected. I purchased a certified pre-owned 2017 Ram truck that had an issue during the test drive. Before completing the purchase, I was assured that a repair order would be completed before the vehicle was delivered. Relying on those assurances and the Certified Pre-Owned certification, I proceeded with the purchase. Unfortunately, within 24 hours of taking the truck home, the check engine light came on. I contacted the dealership immediately and was told it was likely a minor issue and to bring the truck in for service the following Tuesday. I did so, but within 24 hours of getting the truck back, the check engine light came on again—this time for a different problem. I returned the truck for service a second time and requested copies of the repair order and service documentation for my records. Not only did I leave without any paperwork, but I was also charged a $100 deductible for a repair that I believe should have been addressed before the sale, based on the dealership's representations. I emailed several members of management requesting a phone call to discuss these concerns but never received a response. When I called again to follow up on the missing service records, I was told that Cliff, the Service Manager, was still working on the paperwork because of a warranty issue and that I would receive a call back. As of this review, I have not received that call. At this point, I have lost confidence in both the quality of the vehicle and the dealership's customer service. The repeated mechanical issues, lack of documentation, unexpected repair charge, and failure of management to respond have been extremely disappointing. I hope the dealership will take this opportunity to address these concerns, but based on my experience, I cannot recommend buying a used vehicle here. If you're looking for a dealership that stands behind its Certified Pre-Owned vehicles and provides responsive customer service after the sale, I would suggest looking elsewhere. More

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Staff are great listeners! !! Jeremy in sales was extremely patient & helpful!!! This is actually our 5th new Vehicle from Elmwood Dodge… we have loved them all!!! A !! Jeremy in sales was extremely patient & helpful!!! This is actually our 5th new Vehicle from Elmwood Dodge… we have loved them all!!! A special shout out to Dede in Service, she has been our go to person for service, oil changes etc!! More

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Service is amazing. The employees care and they are extremely responsive. I always come to this dealer. They really take care of the customer. The employees care and they are extremely responsive. I always come to this dealer. They really take care of the customer. More

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My lease return and new lease experience was quick and easy. The new vehicle was ready the next morning, each time I went my time was valued. easy. The new vehicle was ready the next morning, each time I went my time was valued. More

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Elmwood JEEP is my go to dealership, always friendly, professional and knowledgeable. My experience is always amazing. professional and knowledgeable. My experience is always amazing. More

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I had a great experience at the dealership. Jeremy was super helpful and knowledgeable about the vehicle. It was an easy process. Jeremy was super helpful and knowledgeable about the vehicle. It was an easy process. More

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Enjoyed my experience at Elmwood. Jeremy was really great to work with. I would definitely recommend Elmwood Jeremy was really great to work with. I would definitely recommend Elmwood More

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Great experience at this dealership. Our salesman was Jeremy Garden and he was great to work with. Very knowledgeable and helpful and we got the new Jeep that we wanted hassle free. W Our salesman was Jeremy Garden and he was great to work with. Very knowledgeable and helpful and we got the new Jeep that we wanted hassle free. Would highly recommend this dealership. More

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John and Jeremy worked extremely hard to get the 2025 Dodge Durango that we wanted. Their persistence in working out the numbers and loan offers found us the best deal we could ask for! Dodge Durango that we wanted. Their persistence in working out the numbers and loan offers found us the best deal we could ask for! More

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Thank you Wayne Bland for helping me purchase my second vehicle in 3 years! Seamless experience vehicle in 3 years! Seamless experience More

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