Jeremy Hayes
General Sales Manager
Herb Chambers Lincoln of Norwood
1130 Providence Highway
Norwood, MA 02062
44 Reviews
Write a Review44 Reviews of Jeremy Hayes
April 06, 2024
Omg Herb Chambers Lincoln in Norwood MA is a fantastic dealership. All of the employees are great, and they all treat you with full respect. They greet you at the door. Every employee is willing to help dealership. All of the employees are great, and they all treat you with full respect. They greet you at the door. Every employee is willing to help you, and go the extra mile to take care of you. My sales person Christine was on point the entire time. The finance manager Jim is great. The sales manager Jeremy is amazing. More
Other Employees Tagged: Peter Hern, Julie Farretta, Christine Feteira, Shakelvin Mattocks
March 12, 2024
Update to previous review. After reaching out via email to the general manager I was contacted this morning regarding my found issues/concerns. These issues were addressed and After reaching out via email to the general manager I was contacted this morning regarding my found issues/concerns. These issues were addressed and completed expeditiously! No hassle updated throughout the process. Great Customer support /service. Jeremy was on top of it and I greatly appreciate making sure services were done in a timely manner. Easing my stress at less. More
March 09, 2024
My customer service at nawood Lincoln. Robert took good care of me very good treated me excellent. Robert was very nice and courtesy and kind. He did everything I asked, and I appreciate Robert took good care of me very good treated me excellent. Robert was very nice and courtesy and kind. He did everything I asked, and I appreciate that. I will recommend everyone to come Buy a Lincoln. I recommend you all get Robert a raise. Thank you More
Other Employees Tagged: Christine Feteira
February 08, 2024
Everyone at HC Lincoln was so wonderful. The sales person Todd, the finance manager, the business manager went out of their way to help my wife and I leasing out me car. They were very att The sales person Todd, the finance manager, the business manager went out of their way to help my wife and I leasing out me car. They were very attentive to our needs, and very helpful. More
Other Employees Tagged: James Lewis , Todd Thayer, Sales
February 01, 2024
This dealer far exceed my expectations the dealer was fantastic the finance department was excellent and handled my sale in the most efficient and professional way I found the dealer to be friendly a fantastic the finance department was excellent and handled my sale in the most efficient and professional way I found the dealer to be friendly and concerned for my satisfaction I would definitely recommend this dealer More
Other Employees Tagged: Peter Hern, Greg Mirabile, Mara Russell, James Lewis
January 30, 2024
Salesperson Christine and GM Jeremy made it as easy as possible to purchase an Aviator. No pressure, very respectful, fair, and helpful. The way it should be. possible to purchase an Aviator. No pressure, very respectful, fair, and helpful. The way it should be. More
Other Employees Tagged: James Lewis, Christine Feteira
September 01, 2023
Very welcoming and answered all our questions without rushing us. Gregory was a awesome salesman and very professional rushing us. Gregory was a awesome salesman and very professional More
Other Employees Tagged: Greg Mirabile, James Lewis, Julie Farretta, Shakelvin Mattocks
August 25, 2023
Robert provided excellent customer service for this Lincoln Recall visit. My appt was at 7am and I was on my way an hour later. Nice job HC Lincoln Team!!! Lincoln Recall visit. My appt was at 7am and I was on my way an hour later. Nice job HC Lincoln Team!!! More
Other Employees Tagged: Peter Hern, Bill Owen, Mara Russell, James Lewis, Julie Farretta, Larry Arnold, Brad Buldoc , Ildo
July 27, 2023
This dealership is stellar. They treated me with respect and paced me through learning a new vehicle. They treated me with respect and paced me through learning a new vehicle. More
Other Employees Tagged: Greg Mirabile, James Lewis
June 24, 2023
I bought a used Honda from Herb Chambers Lincoln that was traded in by the previous owner. When I brought the car back to the dealership for inspection it was discovered that the car had been accepted by the traded in by the previous owner. When I brought the car back to the dealership for inspection it was discovered that the car had been accepted by the dealership with a title for another car the previous owner had. The title for this actual Honda was lost by the original owner. The wrong title was passed through several pairs of hands and registered in my name before I was the first to notice the errors on the registration. This has resulted in me being in a rental for the past two weeks (with the damage waiver not being covered by the dealership) as we had to wait for a duplicate title. This was negligent misrepresentation of documentation on their end. This would be a lot more palatable if the manager, Jeremy, had shown any professionalism in rectifying this situation. I had to contact the dealership twice for an update on the process before I could actually get an answer. When speaking with Jeremy on the phone about compensation for this mishandling he became short, cutting me off and trying to brush off the situation as if it was not an illegal transaction on their end. As I was expressing my disappointment in how he and the dealership have handled this and asking to confirm my address for them to finally deliver my car, he quite literally hung up on me and proceeded to use his sales person as a means to contact me. The only person who has shown any remorse and offered any sort of apology has been our sales rep, Paul. He has had wonderful customer service from the beginning, being honest and up front to the best of his knowledge. I've never left a review in my life, let alone a bad one. But this entire situation has been beyond frustrating, and the lack of apology and decorum on Jeremy's end has tainted this experience big time. More