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Jerry Taylor

Overview Reviews (64) Inventory (141)

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Jerry Taylor

Finance Manager

Lester Glenn Buick GMC

230 Route 37 E
Toms River, NJ 08753

4.6

64 Reviews

4.6

64 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (64) Inventory (141)

64 Reviews of Jerry Taylor

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April 27, 2024

Dealership Rating

Employee Rating

Overall great people, straight forward with pricing, good knowledge of what they’re selling, Louis is an amazing salesman. I would definitely comeback for my next car. knowledge of what they’re selling, Louis is an amazing salesman. I would definitely comeback for my next car. More

by amil1973

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anita Giammarino, Tommy Bowen, Gregg Harris, Louis Bottone

Helpful 0

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May 01, 2024 -

Lester Glenn Buick GMC responded

Hi amil1973, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you found us to be straightforward with pricing and knowledgeable about our products! We'll be sure to pass along your appreciation to Louis for being an amazing salesman! We're honored that you would consider coming back for your next car, and we'll be here to assist you whenever you're ready. If you need anything else or have further feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Buick GMC Team

April 07, 2024

Dealership Rating

Employee Rating

We had Lou B. As our salesman… and Tommy as our sales manager. Tommy communicated with me via text messaging and got the process started before we even went to the As our salesman… and Tommy as our sales manager. Tommy communicated with me via text messaging and got the process started before we even went to the dealership. They were AMAZING. Lou was very straight forward with us. Very knowledgeable about GMC’s and had such a nice personality. This is our 2nd vehicle we bought from Lester Glenn… I will definitely use them again and again! More

by crystalann

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tommy Bowen, Louis Bottone

Helpful 0

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Apr 11, 2024 -

Lester Glenn Buick GMC responded

Hi crystalann, Thank you for sharing your wonderful experience with Lou and Tommy! We're thrilled to hear that they provided you with amazing service and made the car-buying process smooth and straightforward! It's fantastic to know that you found Lou to be knowledgeable and personable and that Tommy's communication helped streamline the process for you! We're honored to have earned your trust for the second time, and we look forward to serving you again in the future. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Buick GMC Team

April 07, 2024

Dealership Rating

Employee Rating

Lou was a pleasure to work with. The process was surprisingly quick and no B.S. He was very straight forward with us and went above and beyond to make us comfortable while we waited The process was surprisingly quick and no B.S. He was very straight forward with us and went above and beyond to make us comfortable while we waited. This is our second time purchasing a vehicle from Lester Glenn and it won’t be our last!! More

by crystalann

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tommy Bowen, Louis Bottone

Helpful 0

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Apr 12, 2024 -

Lester Glenn Buick GMC responded

Hi crystalann, Thank you for sharing your wonderful experience with Lou! We're thrilled he made the car-buying process quick, straightforward, and comfortable for you! We'll be sure to pass along your kind words to Lou. We appreciate your loyalty and look forward to serving you again! If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Buick GMC Team

March 15, 2024

Dealership Rating

Employee Rating

I had such a great experience at LesterGlenn Buick GMC! Thank you Craig Dibella, Karen Lignelli and Gregg Harris for making this my favorite dealership experience Thank you Craig Dibella, Karen Lignelli and Gregg Harris for making this my favorite dealership experience More

by Reesa

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anita Giammarino, Tommy Bowen, Craig DiBella, Joe Miserendino, Gregg Harris, Michael Marquez, Karen Lignelli

Helpful 0

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Mar 15, 2024 -

Lester Glenn Buick GMC responded

Hi Reesa, Thank you for your wonderful review! We're thrilled to hear that you had such a great experience with us and that Craig, Karen, and Gregg made it your favorite dealership experience. We'll be sure to pass along your kind words to them. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here for you! Happy Driving, The Lester Glenn Buick GMC Team

January 27, 2024

Dealership Rating

Employee Rating

This was my third vehicle I purchased here my last sierra 1500 I purchased from Lou Cerritos he was very professional and made my sale so easy and enjoyable I also brought my son in and he urchased a 1500 p 1500 I purchased from Lou Cerritos he was very professional and made my sale so easy and enjoyable I also brought my son in and he urchased a 1500 pick up again thank you Lou More

by Thaivet69

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anita Giammarino, Gregg Harris, Mike Hawkes, Louis Cerrato

Helpful 0

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Jan 29, 2024 -

Lester Glenn Buick GMC responded

Hi Thaivet69, Thank you for your continued trust and loyalty! We're delighted to hear that Lou provided a professional and enjoyable experience during your purchase! It's great to know that both your experiences and your son's experiences led to successful purchases! If there's anything else we can assist you with or if you have more feedback to share, feel free to reach out! We appreciate your business and look forward to serving you in the future! Happy Driving, The Lester Glenn Buick GMC Team

December 13, 2023

Dealership Rating

Employee Rating

I met with Karen Lignelli who help me to clarify my thoughts and make an excellent decision. I also me with Gregg the finance manager. I am so very happy with my decision. thoughts and make an excellent decision. I also me with Gregg the finance manager. I am so very happy with my decision. More

by betsychamber92

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig DiBella, Gregg Harris, Karen Lignelli

Helpful 0

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Dec 13, 2023 -

Lester Glenn Buick GMC responded

Hi Betsychamber92, We're thrilled to hear about your positive experience with Karen and Gregg! Making a well-informed decision is crucial, and it sounds like they guided you seamlessly through the process. If you ever have more thoughts to share or need further assistance down the road don't hesitate to reach out! Enjoy your decision, and happy driving! Happy Driving, The Lester Glenn Buick GMC Team

December 12, 2023

Dealership Rating

Employee Rating

I went to Lester Glenn Buick to get my first car. It was a great experience. I was greeted by Karen Lignelli and she was so helpful and answered all my questions. Jerry in finance was also awesome. It was a great experience. I was greeted by Karen Lignelli and she was so helpful and answered all my questions. Jerry in finance was also awesome. More

by Danny

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig DiBella, Karen Lignelli

Helpful 0

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Dec 13, 2023 -

Lester Glenn Buick GMC responded

Hi Danny, Thank you for sharing your positive experience! We're delighted to hear that your first car-buying experience with our team was great! It's wonderful that Karen and Jerry were helpful and made the process enjoyable for you! If there's anything more you'd like to share or if you have any questions in the future, feel free to reach out! We appreciate your trust in us, and we look forward to serving you again! Happy Driving, The Lester Glenn Buick GMC Team

November 30, 2023

Dealership Rating

Employee Rating

I had a disappointing experience with this dealership. They provided inaccurate information about the location of my vehicle and performed a subpar bumper repair. Communication was lacking, and the overal They provided inaccurate information about the location of my vehicle and performed a subpar bumper repair. Communication was lacking, and the overall service fell short of expectations. I recommend potential customers approach with caution and thoroughly inspect any repairs before finalizing a deal. More

by J.susan714

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Craig DiBella, Gregg Harris, Mike Hawkes

Helpful 0

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Dec 01, 2023 -

Lester Glenn Buick GMC responded

Hi Jackie, We're truly sorry to hear about your negative experience with our team. We understand the importance of clear communication and transparency, especially when it comes to vehicle repairs and promises made during the sales process. We have shared this review with our management team and we understand that they have been in contact with you regarding these issues, as well as the steps we’ve taken to resolve these issues for you. Your feedback is valuable, and we appreciate you sharing your experience. If you have any further concerns, please continue communicating with our management team. Sincerely, The Lester Glenn Buick GMC Team

Dec 01, 2023 -

J.susan714 responded

The management team is very well aware of this situation however that does not negate the fact that it was handled poorly from the beginning. I expressed my concern with the vehicle being at MAACO and was told that I was “over exaggerating”. Again as I stated previously, I wasn’t even told where my truck was, the GPS in my vehicle alerted me that it was at MAACO. Guess what, I received my. truck back today and even the GM is disappointed in how it came out. The bumper does not match the vehicle color and there are drip marks and orange peel all through the paint job. It is extremely disappointing to have to deal with this when I am the one making payments on a vehicle. The GM ordered a brand new upper and lower bumper and will now be sending my truck out AGAIN once it arrives. I am the one inconvenienced because the dealer from the beginning choose the cheap route. It’s frustrating beyond belief. I have attempted to get into a new vehicle but even that seems impossible. So really, I am the one losing here. Really sad.

May 28, 2022

Dealership Rating

Employee Rating

From Sales to Service, this dealership is professional, excellent, and a pleasure to deal with. I wish I could name all the employees I came in contact with, because ALL OF THEM are wonderful. From Tommy B excellent, and a pleasure to deal with. I wish I could name all the employees I came in contact with, because ALL OF THEM are wonderful. From Tommy Bowen in Sales, to John Caputo in parts, Gene Tarnowski and Joe Basilici in service, and Jeanette Ramos in service, all of them provided outstanding service. I never want to buy a car from any other dealership than this one. THANK YOU for removing the stress. THANK YOU for caring about your customers. More

by angelahart

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tommy Bowen , Gene Tarnowski, Jeanette Ramos

Helpful 0

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March 06, 2022

Dealership Rating

Employee Rating

Excellent dealership everyone was a great host, Louis Cerrato was my salesman and worked very hard for me. We actually go back many years we grew up in nearby neighborhoods and eaten in the same places. Cerrato was my salesman and worked very hard for me. We actually go back many years we grew up in nearby neighborhoods and eaten in the same places. Great guy brought back some good memories; Louis is an all-time great person. My next car will be from Louis at Lester Glenn Auto. More

by tmosquera

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Louis Cerrato

Helpful 0

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