Jerry Warfield at Paul Moak Volvo

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Moak, Jerry Warfield

My Review of Paul Moak Volvo:
We dealt with Jerry Warfield over the phone and Jamie Moak in person. They were outstanding. Knowledgable, helpful, with no pressure. They were friendly, answered all our questions honestly and reliably, with great patience.It was a pleasure doing business here. I would definitely recommend and encourage my friends and family to visit this dealership. Everyone was great!

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Scales, Jerry Warfield

My Review of Paul Moak Volvo:
We had a Good experience. we did not feel pressured. we took our time to make a decision,and once we were ready they worked quickly so that we didn't have to wait long. I would come back.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chip Burns, Jerry Warfield

My Review of Paul Moak Volvo:
Good experience. The staff was helpful, the selection was great, and the vehicles were top of the line. I will purchase my next volvo here!

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chip Burns, Bo Long, Greg Scales, Jerry Warfield

My Review of Paul Moak Volvo:
The salesmen were very knowledgeable and were not pushy. They allowed me to make an informed decision without pressure. Because I visited the dealership on different days I dealt with multiple salesmen. I was not given the impression they were driven by who got the commission, but instead on making sure the dealership as a whole benefited from my purchase. I’m looking forward to being a new owner of a Volvo.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Valerie Alexander, Rick Hammons, Lynn Hancock, Jerry Warfield

My Review of Paul Moak Volvo:
Our recent purchase was the third new vehicle from this dealership, our second from the same sales associate and general manager...Lynn Hancock and Jerry Warfield both of whom are great individuals to deal with. The overall purchasing experience was no hassel with both doing whatever was necessary to secure the vehicle we wanted even during the Christmas-New Years holiday time. All of our Volvo's have been serviced at Paul Moak and our dealings with Val and Rick have been equally as good, I have never met any of the mechanics but from our 15 years of work performed at Paul Moak, I can only recall one time that a repair had to be returned and it was immediately taken care of.
John and Connie Bush

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lynn Hancock, John Scarbrough, Jerry Warfield

My Review of Paul Moak Volvo:
Experience could not have been better. Appreciate your recommendations for the best vehicle for us. Thanks Paul, John, Jerry and Lynn for your help!
Jack & Jean Coppenbarger

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamie Moak, Jerry Warfield

My Review of Paul Moak Volvo:
Outstanding service from friendly sales associates. We visited several dealerships during our purchase decision and by far Paul Moak was the best! Jamie was extremely helpful and very knowledgable about the Volvo XC90 we purchased and Jerry was excellent as our finance/ general manager. I would highly recommend this dealership and would encourage anyone to work with Jamie and Jerry.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lynn Hancock, Jerry Warfield

My Review of Paul Moak Volvo:
I had a great experience. Everyone was very professional, classy, and friendly. Easy to work with and each did their best to make sure my husband and i were well taken care of in regards to our purchase.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lynn Hancock, Jerry Warfield

My Review of Paul Moak Volvo:
Paul Moak Volvo has never let me down. Lynn Hancock is professional, courteous and always pleasant and helpful. She never seems rushed and has the gift of making each customer feel like her most important one. Her patience is extraordinary.She is an exemplary employee and Paul Moak Volvo is very fortunate to have her! Jerry Warfield is always helpful and accomodating. Though I was buyin a new car, I know from my past experience with Volvo cars that the service department at Paul Moak is top notch too!

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Hammons, Lynn Hancock, Jerry Warfield

My Review of Paul Moak Volvo:
The people, both Sales and Service are outstanding. They did not pressure you to make a deal. They allowed you to decide, while answering any and all questions you had. Not like most car dealers, they pressure you to buy a car. Again, a great place to purchase a vehicle, especially a Volvo.

Was this review helpful to you? Yes | No