72 Reviews
Write a Review72 Reviews of Jerry Williams
April 07, 2020
Battery on 2015 Subaru died , three different occasions within a three week period. AAA was called each time for service. Decided to put in new battery at dealership only to be told battery showed ok and t within a three week period. AAA was called each time for service. Decided to put in new battery at dealership only to be told battery showed ok and they had done an upgrade. Not sure how long an ( upgrade ) will last before having to deal with another dead battery. I smell an issue here. More
Other Employees Tagged: Scott Reckley
March 11, 2020
I have complete trust and faith in the service department at tom wood Subaru. I like the detailed report that is provided when bringing vehicle in for servive. at tom wood Subaru. I like the detailed report that is provided when bringing vehicle in for servive. More
March 11, 2020
I couldn't be happier I brought my Forester in for two recalls Friday morning, and had planned to wait for it, but the recalls would have taken too long to fix, and there w I brought my Forester in for two recalls Friday morning, and had planned to wait for it, but the recalls would have taken too long to fix, and there were many cars there for service. I was given a rental paid by Subaru, and it looked like my car would not be ready until Monday at the earliest. I mentioned that I am not comfortable driving a car that I'm not used to. Later in the day on Friday, I received a phone call that my Subaru would be ready by the next day, and that I would receive a call in the morning when I would be able to pick it up. I couldn't be happier. That is great service, and the people at Tom Woods are just the nicest. More
Other Employees Tagged: TODD VONBLON, J. GINDER AND BRANDON
March 02, 2020
Excellent service, knowledge staff. Mike did a great job helping us find the legacy we were looking. Purchase process was open, honest, and transparent. Finance department moved exceptionally fast, which w helping us find the legacy we were looking. Purchase process was open, honest, and transparent. Finance department moved exceptionally fast, which was helpful since we had young kids running around. More
Other Employees Tagged: Mike Danielson
February 04, 2020
Purchased a gently used car Mike was very friendly and knowledgeable. He answered all of our questions with the ease of someone who knows his product inside and out. Safety and Mike was very friendly and knowledgeable. He answered all of our questions with the ease of someone who knows his product inside and out. Safety and reliability was our first concern with regards to purchasing this car, and the Subaru brand is known for both. He has been working in the industry for years and that helped us to feel confident about the car. No hard selling. He listened and seemed genuinely concerned with meeting our needs. 🙏 Mike! We wanted to speak with someone in the Service department. Jerry Williams, the Service Dept. manager, was very professional and took time to answer our questions regarding the maintenance and reliability of the Legacy. 🙏 Jerry! More
Other Employees Tagged: Mike Danielson
January 26, 2020
Such wonderful people. Everyone was so friendly & helpful. Maxx in finance really worked hard for my son so he could get the car of his dreams helpful. Maxx in finance really worked hard for my son so he could get the car of his dreams More
Other Employees Tagged: Mike Danielson , CHRISS CHEATHAM, Max in financing is the bomb
December 11, 2019
Perfection I have had my '16 Forester serviced at Tom Wood for the factory recommended intervals, & any other service as well. The service pros are fast and flaw I have had my '16 Forester serviced at Tom Wood for the factory recommended intervals, & any other service as well. The service pros are fast and flawless. They get the jobs done on time and use Subaru replacement parts. More
Other Employees Tagged: BILL VICKERY , Vic Guteriez
November 28, 2019
New Vehicle Purchase Lou was great to work with when purchasing my new vehicle. He was friendly, knowledgeable and answered all questions quickly. I’d work with him again Lou was great to work with when purchasing my new vehicle. He was friendly, knowledgeable and answered all questions quickly. I’d work with him again in the future. More
Other Employees Tagged: Scott Reckley , LOU CAVALLARI
October 20, 2019
Jamie was awesome! Jamie was great and got us a good deal on our trade in and kept the process simple. He is very clear on what to expect out of your new car and we enjo Jamie was great and got us a good deal on our trade in and kept the process simple. He is very clear on what to expect out of your new car and we enjoyed working with him. More
Other Employees Tagged: Jamie Saddler, Josh Boyd