Jesse McReynolds
Jesse McReynolds at Larry H. Miller Dodge Ram Fiat Tucson
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Jesse McReynolds | Page 5

Service Advisor

Larry H. Miller Dodge Ram Fiat Tucson

4220 E. 22nd Street
Tucson, AZ 85711

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4.7
65 Reviews
4.7

65 Reviews

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65 Reviews of Jesse McReynolds

February 23, 2024

Dealership Rating
Employee Rating

My truck was done quickly and the service was professional. Customer service was very nice More

by scotty
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 23, 2024

Dealership Rating
Employee Rating

Was treated well, little missed communication first day, but they stepped up and went the extra mile. Work was done at a fair price. More

by lesteel109
Service Price Transparency
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Recommend Dealer
Yes

February 22, 2024

Dealership Rating
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Very disappointed my truck was done and nobody notified me, I told Jesse I was going to wait for it. More

by sergio.enriquez
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Service Time
Service Communication
Recommend Dealer
No
Feb 25, 2024

Larry H. Miller Dodge Ram Fiat Tucson responded

Sergio, I apologize for the poor communication regarding completing your truck's service. Clearly, we failed to meet your and our expectations for service communication. I'll address this with our team promptly. Your time is valuable, and we regret any inconvenience this may have caused. If we haven’t already reached out to you to discuss this directly, please contact me at your earliest convenience. - David Anderson, General Manager, (520) 745-7974

February 16, 2024

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Employee Rating

Everyone in the service department that we have worked with have been excellent. They always communicate in a professional manner and we know what to expect each time we service our vehicle. We always get More

by Sharon
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Diaz

February 15, 2024

Dealership Rating
Employee Rating

Excellent service. Your service department is exceptional and treats customers welcome and well taken care of. More

by Sharon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Manny Diaz

February 14, 2024

Dealership Rating
Employee Rating

I took my car for a check light engine. My car was at the dealership to fix fuel injectors. They called my warranty for coverage and it took them one month to send information about injecto More

by nrch.03
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Gutierrez, Tony Salvemini

Feb 17, 2024

Larry H. Miller Dodge Ram Fiat Tucson responded

I'm truly sorry to hear about the issues you've encountered with your vehicle's service and the frustration it has caused. It's important to us that our customers feel heard and valued, and it seems we missed the mark in your case. I'd appreciate the chance to learn more about your service visit to ensure your vehicle receives the care it deserves. Please call me at your earliest convenience, and we can work together to arrive at a resolution. I hope to hear from you soon. - David Anderson, General Manager, (520) 745-7974

February 10, 2024

Dealership Rating
Employee Rating

Jesse was great. He processed me in fast and kept me well informed on how my trucks service was going. I will differently be bringing my truck back. More

by dafossil1
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Service Communication
Recommend Dealer
Yes

February 06, 2024

Dealership Rating
Employee Rating

Quick and professional service nice people and quality work. Would go back again I would recommend More

by dwcarson73
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David

February 03, 2024

Dealership Rating
Employee Rating

My truck was towed in to service after failing to start. Jesse, my service advisor called right away as to the problem which was a defective battery. The battery was replaced and I was on my way. Excellent More

by suzlind
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

February 02, 2024

Dealership Rating
Employee Rating

Service, Advisor. Jesse McReynolds.is Courteous, organized and prompt results. Service Manager Tony Salamini team has met my expectations. More

by raygomez69
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gaston

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