Jessie Hentsch | Page 9

my new Ascent ! Jessie was very helpful thru the whole experience. We are very happy with our new ride . There are so many gadgets on this truck we are finding somet Jessie was very helpful thru the whole experience. We are very happy with our new ride . There are so many gadgets on this truck we are finding something new every day. When we stopped in we didn`t plan on buying a new car , but after seeing all the safety features on the new Ascent I felt this was the the truck for my family . Thank you Jessie. More

by KEVIN.LODEN Verified Customer Verified Customer

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Friendly, personal and sensitive to needs The purchase of our new car was complicated and involve a number of employees. All coordinated to see that the car we wanted was found the way we wan The purchase of our new car was complicated and involve a number of employees. All coordinated to see that the car we wanted was found the way we wanted and at an affordable price. More

by GERALDVAVER Verified Customer Verified Customer

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Excellent purchase experience The people at this dealership made the purchase process hassle free. We had called ahead to talk about a particular vehicle, and they had the car read The people at this dealership made the purchase process hassle free. We had called ahead to talk about a particular vehicle, and they had the car ready for a test drive when we arrived and answered all of our questions clearly. We arrived at a mutually agreeable price in a straightforward conversation, without the game playing that is so common to this process. The new car was detailed and ready to go in a reasonable amount of time, and the finance process was handled efficiently. Everyone was very professional, and we very much appreciated being treated as valued and respected customers. More

by Laurel Verified Customer Verified Customer

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Great 1st time new car buyer Customer service was great, all our questions and concerns where answered in a clear straight forward manor. My wife and I enjoyed the ease of the ent Customer service was great, all our questions and concerns where answered in a clear straight forward manor. My wife and I enjoyed the ease of the entire process. More

by JANAUGHTON36 Verified Customer Verified Customer

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Jessie's Day off! I was in contact with Jessie a few days before my visit. She knew when I was coming in...never said it was her day off! I told her which cars I woul I was in contact with Jessie a few days before my visit. She knew when I was coming in...never said it was her day off! I told her which cars I would be interested in seeing, and when I got there, they were side by side ready for my review. She was very knowledgeable, friendly and helpful. Rocco and Shaun were also very easy to work with. Overall, a good experience. And I love my car! More

by Joan from Oak Forest Verified Customer Verified Customer

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Very helpful staff even on there off day Sunday. I went into the dealership to look at a used 2017 and decided it had way to many features I would never use. The asked if I would be interested in a b I went into the dealership to look at a used 2017 and decided it had way to many features I would never use. The asked if I would be interested in a brand new vehicle with less features for the same price and I wound up driving the new forester and loved it. I traded in my old car and drive home my new Subaru and realized after I got home that I forgot my work I D in the sun visor. I emailed my sales representative that told me if I ever needed anything to not hesitate to ask so I emailed her Sunday morning to ask her if the car was still on the lot and if so I found tbe second remote if I could go there and get it. My sales representative emailed back saying my old car was still there and I could go and get my I D for work saving my a lot of hassle! More

by RICHARDROSA44 Verified Customer Verified Customer

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Very Good - Excellent Team work - interest in client and their wants and needs - patient willing to take the time to answer ALL questions and work out any details so client Team work - interest in client and their wants and needs - patient willing to take the time to answer ALL questions and work out any details so client feels good about the purchase. - not pushy or know it all but truly wanting to help - friendly not only those I dealt directly with but all employees in the sales area - knowledgeable and professional - Wonderful people to work with on a major purchase. More

by GagePark60 Verified Customer Verified Customer

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Wonderful Expierence Working with Jerry, Jess & Chris was a great experience, very smooth transaction. Everything explained and very pleasant. Not pushy just real people Working with Jerry, Jess & Chris was a great experience, very smooth transaction. Everything explained and very pleasant. Not pushy just real people dealing with real people. More

by NOSAINT Verified Customer Verified Customer

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Love my new Subaru! Thanks to all of you for such an easy, pleasant experience! Jessie, thank you for being so fun, patient and knowledgeable with all my questions. Thanks to all of you for such an easy, pleasant experience! Jessie, thank you for being so fun, patient and knowledgeable with all my questions. More

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Great experience with Great service Had such a great experience at Hawk. So thankful to have found Jessie and Rocco, they were so helpful and kind and I was so thrilled to walk out of th Had such a great experience at Hawk. So thankful to have found Jessie and Rocco, they were so helpful and kind and I was so thrilled to walk out of there with a great new vehicle! More

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