Jill Varney
Jill Varney at Inver Grove Toyota

Jill Varney | Page 2

Service Advisor

Inver Grove Toyota

1037 Highway 110
Inver Grove Heights, MN 55077

4.6
15 Reviews
4.6

15 Reviews

Write a Review

15 Reviews of Jill Varney

December 12, 2020

Dealership Rating
Employee Rating

Took my 2014 Rav 4 in for service on dashboard lights. Great experience and was then informed my extended warranty covered the whole amount. This is a great dealership. More

by cynthia.possehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ivey

Dec 14, 2020

Inver Grove Toyota responded

We are happy to know that we were able to get your RAV4 back to running like new! We look forward to hearing from you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 09, 2020

Dealership Rating
Employee Rating

Jill helped me enroll in Toyota service plan and explained terms in simple English. She was eager to help with my 6 monthly maintenance and made my visit to the dealership pleasant and prompt. More

by Gaurang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2020

Inver Grove Toyota responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Jill provided just that to you. We look forward to working with you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 07, 2020

Dealership Rating
Employee Rating

If you value your health, RUN to another dealer. In the midst of the highest COVID cases reported and an increase in the number of deaths, IGH Toyota feels it's completely acceptable to allow staff and cus More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 08, 2020

Inver Grove Toyota responded

Caroline, We're very discouraged to read this, as the safety of our guests and employees is our top priority. I appreciate you bringing this to my attention and I'll be reemphasizing the importance of wearing a mask at all times with our entire staff. I'd like the opportunity to speak with you about this further, as we value both your opinion and your business. Please contact me at your convenience. I hope to hear from you. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com 651-306-4600

Dec 08, 2020

Caroline responded

I plan on getting a new car next summer or fall, but it will definitely NOT be a Toyota. Between the absolute lack of customer safety and the ridiculously high service prices, I'm going elsewhere. I found another shop that will replace the manifold for $115 less and they even offered to come pick up the car to enure my safety. That's customer service!

November 18, 2020

Dealership Rating
Employee Rating

Jill is pleasant to work with, kept me informed on the work, was patient in explaining the service details in spite of my worst-than-normal hearing. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2020

Inver Grove Toyota responded

Hi Steve, we will be sure to let Jill know about your positive words! Thank you so much for your feedback and we hope to see you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

August 04, 2020

Dealership Rating
Employee Rating

The Best People work here I've been a customer for for over a decade and am always treated like I am the only customer they have. I appreciate it! More

by JCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2020

Inver Grove Toyota responded

We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Thank you for your loyalty! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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