Jim Britton | Page 2

Very professional friendly,informative and truthful.best car buying experience.he didnt pressure us into anything made us feel very comfortable.we will be forever palmeiro Toyota customers car buying experience.he didnt pressure us into anything made us feel very comfortable.we will be forever palmeiro Toyota customers More

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I stopped by Palmiero Scion/Toyota, my Scion dealership, because I had read that Toyota was considering 'retiring' my current car and the future car I was hoping to purchase. I explained this to the woman w because I had read that Toyota was considering 'retiring' my current car and the future car I was hoping to purchase. I explained this to the woman who greeted me and she helped me with another request and said she would get the Salesman who could better answer my questions. When I returned a few minutes later Jim Britton introduced himself and assured me that the Scion of my 'dreams' the Scion Xb was very much in the future of Toyota, it was going no where! The article I read was correct in reporting that the Xd would have a short life span. Jim went on to share his appreciation for the Scion brand and started to listen to my interest in upgrading when I was able. He politely asked appropriate questions to find out why I did not feel I was ready now. He shared his knowledge of sales vs. leasing as I shared my love of cars and my love of the Scion Lab and surveying of the drivers to better the product. He assured me that Scion is dedicated to using those surveys to improve their product. He asked me if I wanted to sit down and see if we could work something out on the last 2013 that he had. I was excited about the possibility. There was no pressure. We spoke openly about the pros and cons financially for me just as I might do with a friend or colleague. Jim was not an individual that was pushing for the commission or looking to unload 'that old inventory'. He was looking for a good fit, happy customer-happy dealership. I have a three year lease. I have always taken my Scion Xb to Palmiero for all the service and I will continue now with my new Xd. Sales, Service, and Quality-Win, Win, and Win. More

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Jim BRITTON provided an excellent sales experience. He was friendly, helpful and provided a no-nonsense approach. I told him what I was wanting to pay and he made it happen. I would highly recommend Palmi was friendly, helpful and provided a no-nonsense approach. I told him what I was wanting to pay and he made it happen. I would highly recommend Palmiero Toyota to friends and family. They were easy to work with and provided a better deal than other local Toyota dealers I visited. More

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This was the best car buying experience I've ever had. My salesman, Jim Britton, was fair on the price for my trade. He went over all the things I needed to know about the car. He took time to list had. My salesman, Jim Britton, was fair on the price for my trade. He went over all the things I needed to know about the car. He took time to listen to what I needed in a car and he never pressured me in any way. He was very knowledgeable about the car and when it was delivered he spent an hour explaining how everything worked. I felt I got an extremely fair deal and never once did I feel like I was getting talked into something I didn't want. He is just really an honest and fair man. More

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I had never leased a new car before, so this was a new experience for me. J.B. made it all so easy! He even offered to bring all the paperwork up to Erie for me. I ended up making the drive down and they experience for me. J.B. made it all so easy! He even offered to bring all the paperwork up to Erie for me. I ended up making the drive down and they had the car ready and waiting, the paperwork was ready for me to sign. I was in and out quickly. He answered all my questions and even took the time to set up my bluetooth. I would recommend Palmero to everyone and JB especially. As a matter of fact I already have!! Thank you all for such a great new car experience!! More

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Awesome awesome awesome awesome...Jim made the transaction smooth and hassle free..He helped us a great deal as we were coming in from New York..finance Sean was awesome as well..we drove in and w transaction smooth and hassle free..He helped us a great deal as we were coming in from New York..finance Sean was awesome as well..we drove in and within the hour drove out with our brand new (used vehicle ) and were on our way back to New York...we had the Best service with Jim and even everyone else who was there was friendly....Jim will come highly highly recommended..thank u....thank u...I luv my cruiser... More

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I was at Palmiero Toyota to buy a new car. Dealing with Jim was a great experience. Very knowledgeable on the models that I was interested in. Jim was a great experience. Very knowledgeable on the models that I was interested in. More

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it was a great experience and me been from cleveland they made the sell so easy i would definetly buy another car from them i even looking for another car for my mom right now. made the sell so easy i would definetly buy another car from them i even looking for another car for my mom right now. More

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Jim was great. No BS. Just straight forward, knowledgeable, and easy to deal with (unlike this website!). A good overall experience. I will buy from Jim at Palmero again. knowledgeable, and easy to deal with (unlike this website!). A good overall experience. I will buy from Jim at Palmero again. More

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Very good experience, felt like everyone at the dealer cared. The whole experience was worth the 42 mile drive, I look forward to working with their service dept when the need arises. cared. The whole experience was worth the 42 mile drive, I look forward to working with their service dept when the need arises. More

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