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Jim Castro
134 Reviews
Languages Spoken
English
Spanish
134 Reviews of Jim Castro
May 16, 2019
Thanks Jim for an amazing customer service experience!! I recently brought in my Nissan Rogue to purchase a couple of accessories that were missing - Jim and his team helped me find the best deals that work I recently brought in my Nissan Rogue to purchase a couple of accessories that were missing - Jim and his team helped me find the best deals that worked with my budget. The service for linking my new key to my car was incredibly fast, and the team updated me throughout the process to let me know when I could expect the protect to be completed. They even washed my car! Thanks, will definitely be coming back in for all of my services in the future. More
by SBEANIE
Verified CustomerOther Employees Tagged: Steve Castaneda, Jeremy Young
May 14, 2019
Just an oil change Was due a routine service interval on my 2016 Altima. Took it to the dealer for OEM servicing. It went well. The oil change was free under the service Was due a routine service interval on my 2016 Altima. Took it to the dealer for OEM servicing. It went well. The oil change was free under the service plan. But I added additional work I thought should be done for preventative measures. Alignment and a couple air filter changes. The prices are little high. Especially for the filter changes for any DIYer can do. So dealer prices should be lower in those instances. The alignment is another story. Lastly. It took 2 hrs. That was a little excessive. More
by JOSEPHMARINO726
Other Employees Tagged: Phillip Brady , Christopher Canfield, Steve Castaneda, Biff Gordon, Amanda Nascimento, Danny Paulsen, Russ Ward, Dale Young, Jeremy Young
May 02, 2019
good customer service. good customer service, they’re nice and friendly people. always ready to help..and they have a very convenient facility you won’t even worry while wai good customer service, they’re nice and friendly people. always ready to help..and they have a very convenient facility you won’t even worry while waiting.. More
by SILVA.JULIET
Other Employees Tagged: Steve Castaneda, Brady Gartner, Danny Paulsen
April 30, 2019
oil change appt Everyone is friendly and well versed in their jobs. Took a little over 2 hours for an oil change only and I think I was the second or third car in. Everyone is friendly and well versed in their jobs. Took a little over 2 hours for an oil change only and I think I was the second or third car in. Wish it could be a little faster, but guess there is no way to shorten that wait time. More
by WHTEMTNMAMA
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