Jim D.
Jim D. at Vision Chrysler Dodge Jeep Ram
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Jim D. | Page 7

Service Advisor

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.4
202 Reviews
4.4

202 Reviews

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202 Reviews of Jim D.

August 09, 2024

Dealership Rating
Employee Rating

Worst dealership in the western New York area sense being boughten by a California company More

by mjcc143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2024

Vision Chrysler Dodge Jeep Ram responded

"Mjcc143" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 04, 2024

Dealership Rating
Employee Rating

They are very helpful and polite. Waiting time was minimal. This is my 2nd vehicle with them. More

by NANAWELCH06
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe C.

Aug 07, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 02, 2024

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Employee Rating

The team was accommodating and professional. They made sure to keep me informed throughout the entire process. More

by JOHNSCULLY282
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Torres

July 28, 2024

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Employee Rating

Thoroughly explained what the issue was with my car. Didn’t need anything fixed at that time, and appreciated the no charge visit! Thank you! More

by ldwyer17
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Torres

July 27, 2024

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Service was great, kept me updated. Not sure if cost was little high. Battery cost was a little costly. More

by antrita
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Frank Torres

July 27, 2024

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Employee Rating

Not enough mechanic’s which limits the number of appointments that are available. Appointments need to be scheduled weeks out. More

by KKLINK
Service Price Transparency
Workmanship
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Recommend Dealer
No

July 26, 2024

Dealership Rating
Employee Rating

I had an appointment. Service was completed in less time than expected They kept me informed throughout the process and when it was time to pick up the car they double More

by JCLang
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John S., Jeremy S. , Gonzalaz

July 25, 2024

Dealership Rating
Employee Rating

Very welcoming, Frank and Will went above and beyond been over backwards to assist me with a few issues. In all everybody in the service department, great people. More

by knightowl1
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Recommend Dealer
Yes

Other Employees Tagged: Joe C., Frank Torres , Cassie, and garret are super awesome

July 23, 2024

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Employee Rating

I had a Nice experience at the facility. All expectations were met during my recent visit. More

by bdileo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Frank Torres

July 20, 2024

Dealership Rating
Employee Rating

The service dept is friendly and very speedy. I had an oil change and NYS inspection and was done in 1 1/2. Hours More

by Thunderchief
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Forman

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