Jim Elgin
Jim Elgin at Toyota Direct

Jim Elgin

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.6
46 Reviews
4.6

46 Reviews

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46 Reviews of Jim Elgin

August 25, 2025

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Employee Rating

Great job on my car I have no complaints at all… 10 out of 10 More

by lashayerichardson
Recommend Dealer
Yes

July 31, 2025

Dealership Rating
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Really are very nice people. They are doung their job perfectly. I would say thanks More

by jabar.faraj
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 17, 2025

Dealership Rating
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Efficient friendly service. And, service done right most importantly. Dealership could use a car wash for returning customers. More

by imsavageman
Service Price Transparency
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Recommend Dealer
Yes

June 28, 2025

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They are charging money too much for something not resonable I will not go back More

by abubeker87ibrahim
Service Price Transparency
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Recommend Dealer
No

June 21, 2025

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All the employees that I have encountered have been super friendly and extremely helpful. This is the sixth car that I Have bought at this deaLERSHIP. More

by bobmorrisey
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Recommend Dealer
Yes

Other Employees Tagged: Paul Sayre, Chris Grossman

June 17, 2025

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Employee Rating

Popcorn Speedy Accurate Expanded Good Services Good hours Appointments Friendly Courtesy Impressive Impromptu Early Helful More

by Barb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Grossman

June 16, 2025

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No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
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Recommend Dealer
Yes

June 02, 2025

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Typically customer service is great, but this time communication was lacking around the cost of services as well as the timing of services which is why I rated this visit a 3. More

by Egb1990
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Recommend Dealer
Yes

Other Employees Tagged: Fadi Hamid, Maggie Arnold

May 23, 2025

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Employee Rating

It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 07, 2025

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Great service, from time of booking til my service was complete. Very friendly and informative. More

by waredaesha
Service Price Transparency
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Recommend Dealer
Yes
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