Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jim Seaman
Refer Me
31 Reviews
Jim is a native of Kansas City and has been with Molle Toyota since 2007. Prior to 2007, he spent 20 years with the Metropolitan Community Colleges' in various leadership positions. Both Jim and his wife Traci drive Toyota 4Runners' and have owned several Toyota's over the years. They have two sons, Trent and Tyler, and Lola, a boxer mix, rescued from a local shelter. In his spare time, Jim enjoys spending time with his family and working out.
Read moreDealership Experience
17 yrs, 4 mos
Industry Experience
17 yrs, 4 mos
Employee Video
31 Reviews of Jim Seaman
March 22, 2021
Horrible. Two hours for a tire rotation with an appointment. All they could/would say was "how sorry they were" and apologize. Not acceptable. There IS a problem. The real kicker was "PATIENCE appointment. All they could/would say was "how sorry they were" and apologize. Not acceptable. There IS a problem. The real kicker was "PATIENCE IS GOLDEN" to which I replied at my age I have very little when you are screwing up and I am paying for it. I WAS in the market for a new RAV 4-Hybrid, but not now until some things change. More
by egroberts45
Other Employees Tagged: Brandon Holsburg
Helpful 
February 11, 2021
Had a very good experience would suggest anybody looking Had a very good experience would suggest anybody looking for a used or new to at least entertain the idea of giving this company a shot Had a very good experience would suggest anybody looking for a used or new to at least entertain the idea of giving this company a shot More
by chrispetersmason
Verified CustomerOther Employees Tagged: Bill Herder , Rick Gannon, Kyle Pansing, Brent Sellers
January 22, 2021
This is the fourth new car i have bought from Molle Toyota, all four times the experience great!!!!! Three were Camry, and one was a 2021 Supra!!! Toyota, all four times the experience great!!!!! Three were Camry, and one was a 2021 Supra!!! More
by RCCHRISTIE
Other Employees Tagged: Justin Ayers, Don Pelzer , Jordan Darby, Rick Gannon
January 08, 2021
I had my car service for I have had it for 6 months. I I had my car service for I have had it for 6 months. I received a dink in the driver's side door, so I reported it to the person that wrote up my b I had my car service for I have had it for 6 months. I received a dink in the driver's side door, so I reported it to the person that wrote up my bill. They did a picture on their phone and said Toyota would call me. I call the person that sold me the car the next day report my issue and I knew that it was a different department so they might not be able to due anything. The person said they would follow-up with the service department . It is the end of the day(Friday) & I have not heard a word from anyone, yet the next day I get this survey notice. Not very good customer service!!!! More
by CHILI66062
Other Employees Tagged: Steve Hennecke, Rick Laffoon , Rick Gannon, Monty Knight, John Sanson
January 04, 2021
Was pleased with the whole experience. We were in and out in a timely manner with little sitting around twiddling our thumbs. We drove 190 miles to purchase our pickup., so it was great having everythin out in a timely manner with little sitting around twiddling our thumbs. We drove 190 miles to purchase our pickup., so it was great having everything ready to go. More
by THILLSFNB
Other Employees Tagged: JR Schaffer , Beth Andrew, Kyle Pansing, John Sanson
July 04, 2020
Our Salesman Todd Was Friendly And Helpful Made sure we had what we needed and gave us all the information about our used Lexus we requested. I would recommend Molle Toyota to a friend. had what we needed and gave us all the information about our used Lexus we requested. I would recommend Molle Toyota to a friend. More
by LWEST36
Other Employees Tagged: Todd Henston, Darnell Johnson , John Sanson
May 24, 2020
Great service team who explains things and keeps you informed along the way! Jordan is a wonderful team leader who works effortlessly with my dear friend Jim Seaman. The best staff in Kansas City and I informed along the way! Jordan is a wonderful team leader who works effortlessly with my dear friend Jim Seaman. The best staff in Kansas City and I have been here for 41 years! More
by KREMER0
April 22, 2020
Purchase of new 2020 Corolla Hatchback Very professional and easy to deal with. It was very easy to determine which new Toyota would be the best solution for my wife with the assistance of Very professional and easy to deal with. It was very easy to determine which new Toyota would be the best solution for my wife with the assistance of the knowledgeable staff. More
by FRANLEMERY
Other Employees Tagged: Tyler Parman, Darnell Johnson
April 15, 2020
Very Professional Good people work there. When the Owner takes the time to com down and introduce himself to you tells me he really cares about his customer. Very impr Good people work there. When the Owner takes the time to com down and introduce himself to you tells me he really cares about his customer. Very impressed with entire group of people More
by CHARLIECHAZO
Other Employees Tagged: Tyler Parman
November 07, 2019
Possibly most unethical Toyota service dept in KC. I had issues (late Summer/Fall of 2018) in my 2016 Certified Camry I purchased at Molle. The issue was that the condensation lines were backing up i I had issues (late Summer/Fall of 2018) in my 2016 Certified Camry I purchased at Molle. The issue was that the condensation lines were backing up into my car and produced a rancid water smell and drenched my carpets. Molle’s diagnosis was clogged drains and that it can happen from leaves, spider webs etc. The 1st option was to the remove carpet, clean and disinfect, unclog/repair the lines and replace with new carpet for around $2K+. The 2nd option was to remove the carpet, clean and disinfect, unclog/repair the lines and also clean and disinfect the carpets once removed and reinstall them for $500ish. We chose option one with confidence from Molle that this would be a good option. In the initial service visit and process they had my car for 2 weeks returned it saying they got it all cleaned unclogged and disinfectant bombed both the car without the carpet and then once carpet was cleaned it was disinfectant bombed as well and then reinstalled. A day later I returned as the smell was back. Molle inspected again the lines and said they were slightly clogged. They refreshed the AC lines with disinfected and told me to stop using recirculate because it would pull any residual smell from the floor and was told to leave windows open as much as possible. I retuned two more times only to receive the same comments and or say they couldn’t tell there was an issue and said they’ll now need to go ahead and replace carpet at and additional $2K since the issue continued. Seeing the number quickly growing and growing in more frustration I called the issue into my auto insurance policy holder. They asked if I wanted to have the work done at Molle andI said no that they’d not been helpful so far. Upon diagnosis with another approved Toyota service partner the diagnosis was clear as soon as the started to remove the carpet. I say started to remove as I was told right away that the carpet had never been removed as Molle had indicated and charged me for. The carpet in fact had hardly been pulled back to inspect underneath. There was a large amount of mold and standing water that had never been addressed and couldn’t have been unless the carpet had been completely removed. There were factory identifiers that would indicated if the carpet had been removed and it certainly had not. The diagnosis was relatively simply even if the carpets were only partly pulled back. Now with the carpets full removed the issue was indeed the condensation lines, however they were not plugged. Instead the main line had become dislodged from protruding through the bottom of the cabin and was now simply pouring condensate into the cabin instead. It took just a few days to completely clean the vehicle of the mold and yuck, the carpets completely replaced and the actual problem was fixed. My car smells new again and I’ve had no issues what’s so ever. I was informed from a friend that they’d never do business at Molle after a bad service experience years ago and it seems that the same level of service and dishonesty continues in to 2018-2019. Very disappointing that this dealership continues to do business in this manner. I love Toyota’s and have been long time family owners of the vehicles, but if this review helps someone make an informed decision about what it can be like to do business at Molle Toyota I feel it appropriate to offer this lengthy, but honest review. Honesty seems to be a limited asset at Molle. I can’t remember all the people I worked with from Sale to service, but this ultimately lies on management. More
by CSMRJCORD@GMAIL.COM
Other Employees Tagged: JR Schaffer, Gene White, Sean Gavin, Darnell Johnson , Nathan Coker, Rick Gannon, Don Glenn, Monty Knight, John Sanson
