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Jim Tessmer
Jim Tessmer at Genesis of Milwaukee
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Jim Tessmer | Page 2

GM

Genesis of Milwaukee

1583 E Moreland Blvd
Waukesha, WI 53186

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4.4
269 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

26 yrs

4.4

269 Reviews

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269 Reviews of Jim Tessmer

August 30, 2022

Dealership Rating
Employee Rating

Very professional. Very thorough. Good experience. Very solid sales team. Never felt pressured. Everything explained to our satisfaction. More

by MCAHLAMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 30, 2022

Genesis of Milwaukee responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 30, 2022

Dealership Rating
Employee Rating

It is a great place to get a vehicle. They have Helpfully and friendly sales people. More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kemmer

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Aug 30, 2022

Genesis of Milwaukee responded

Thank you for your very kind review, Tanya. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Genesis of Waukesha.

August 30, 2022

Dealership Rating
Employee Rating

I really like my salesperson, Tom Kemmer was totally upfront and honest regarding my purchase. He took time to explain every aspect of the sales process. More

by WCS53908
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 30, 2022

Genesis of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Genesis of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

August 29, 2022

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Employee Rating

Service was fast friendly and right on time. i highly recommend them and will be back for sure. More

by HOLLYWOODGRAPHICSONLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 29, 2022

Genesis of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Genesis of Waukesha.

August 29, 2022

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Employee Rating

2 service people told me that this would be a quick in and out and it wasn't until my wife got there did she learn that it would take 1.5 hours to complete! Nobody should have to plan their day around a s More

by RICHARD.THIERFELDER
Recommend Dealer
Yes
Helpful
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Aug 29, 2022

Genesis of Milwaukee responded

Thank you so much for your feedback, Richard. We strive to provide a 5-star experience to all our customers here at Genesis of Waukesha, and we're sorry to hear that we missed the mark in this case. Please don't hesitate to reach out if you would like to discuss this matter in more detail. We appreciate your business and hope you will give us another opportunity to serve you.

August 29, 2022

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Employee Rating

Got the recall finally completed. Glad to have it resolved in a timely manner. Whoot whoot More

by fingersmagoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 30, 2022

Genesis of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 25, 2022

Dealership Rating
Employee Rating

Always on top of it. Customer service is wonderful. Retention is also what they focus on which is a plus! More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Dominguez

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Aug 29, 2022

Genesis of Milwaukee responded

Thank you so much for your kind words, Lisa, and for taking the time to leave us this wonderful feedback!

August 24, 2022

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Employee Rating

Great experience. Great culture of putting people first. It was never a pushy sales pitch. They were more concerned with what was right for me. I would recommen More

by GMGLISCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Chapa, Chris Baker

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Aug 25, 2022

Genesis of Milwaukee responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Genesis of Waukesha!

August 24, 2022

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Employee Rating

Very professional and made us feel right at home and definitely recommend our friends about our experience More

by GARYBRAZEAU81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 25, 2022

Genesis of Milwaukee responded

Gary, thank you so much for choosing Genesis of Waukesha! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 24, 2022

Dealership Rating
Employee Rating

Great attention to detail and thorough service. . Technician found a motion damper that had been unhooked by another Hyundai dealer and reattached it. Greatly impressed. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Aug 25, 2022

Genesis of Milwaukee responded

Thank you, Dave! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Genesis of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

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