Jimmy Dematteo

Where, do we start, I took my car for service, oil change, I had moved from up north, it seem incompetence is all over South Jersey. I been here few times I check the oil a few days later and always m change, I had moved from up north, it seem incompetence is all over South Jersey. I been here few times I check the oil a few days later and always missing a quart oil, and they have no clue. One my Hid bulb burnt, I buy it there,not only lady work there have a nasty attitude in witch is everyone outhere they stick is awfull, they offer to put on, not only I paid about 300 bux for a xenon light bulb, but they break the headlight, and is expensive as xxxx my car have all this lights on the dashboard saying there a problem and they want act like they have nothing to do with it, so since im not the avarage woman, I question it and I was given run around, until I got pist and xxxx broke loose, they are incopetend and customer run around service suck big time. Wont even buy a car there, they dont deserve good customers, and your over priced on oil change, they dont do factory recomended checks in your vehicle they dont rotate your tires everything is a charge., and they change Staff and no one knows nothing, they promise they doing something and they dont do it. Make sure you get it in writing what ever they tell you, I recently had to change the other side bulb went somewhere else and notice the xxxxtie work they did on that other headlight, that they had to buy to replace the one they broke, and I had to call and place the order myself because they didn't do there job, and they thought I was going to go away, my bumper coming off there missing srcues here there and to believe, I gave it to kia dealer to work on it because I didn't want extra problems. Never again deal with them. Ohh and expect to run on there parking lot looking for your car because there to busy outside sitting down and smoking and can bring your vehicle to door where you drop it off. More

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Worse experiance EVER! Called 2 different time to ensure the car we were interested in was there on the lot. 2 times they assured us if we drive 45 ,imutes to the dealer , Called 2 different time to ensure the car we were interested in was there on the lot. 2 times they assured us if we drive 45 ,imutes to the dealer , that we can test drive the car. Got to the dealer and they told us the car was in transit and wouldnt be therre for a week but we "SHOULD LOOK AT OTHER CARS ON THE LOT." Lie #1. Straight up bate and switch. Then they show us another car we picked on the web site. They come back and tell us its $5,000 over sticker. " market adjustment" The site gives one price, then they tell you its more once you do all the papwerwork. Lie #2 Then they tell us our 2016 Optima would only fetch $2800 in a trade in. The final answer direct from the manager " BUY IT ON OUR TERMS OR WE WILL JUST SELL IT TO SOMEONE ELSE" So we ment to Mt. Holly Nissan. pruchased a New Altima for $1000 under sticker and they gave us $9,000 in trade in. BE AWARE OF THIS LOW CLASS DEALER More

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Did not explain about finance aim paid to much I not satisfied I went back to chery hill the next day manager told me all the paper work was send he can't do enything bad dealer aim pay for my car 50000 satisfied I went back to chery hill the next day manager told me all the paper work was send he can't do enything bad dealer aim pay for my car 50000 dollars went I only old 15000 dollars on my lease very bad More

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Excellent sales experience. Very thorough and caring. Knowledgable staff. Very clean. Great inventory. No pressure. Very thorough and caring. Knowledgable staff. Very clean. Great inventory. No pressure. More

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Always fast and friendly . Clean waiting room. Never have to wait long for the shuttle to get to my work .Car repair done fast . Clean waiting room. Never have to wait long for the shuttle to get to my work .Car repair done fast . More

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Very professional,friendly,and knowledgeable. Treated us with respect. Our salesman Stan was very knowledgeable in explaining the car amenities. He went out of his way to kelp me download (evo or Treated us with respect. Our salesman Stan was very knowledgeable in explaining the car amenities. He went out of his way to kelp me download (evo or uvo), More

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The dealership is a very well organized business. They are on top of your needs for your car's services. The whole staff from the sales managers,salesman,service writers,parts dept and lot greeting atten are on top of your needs for your car's services. The whole staff from the sales managers,salesman,service writers,parts dept and lot greeting attendants are very personal and caring. A all good pleasure I experience every time I'm there. More

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Great dealership. I’ve leased and purchased a car through Kia of Cherry Hill! Sean was my salesman for both and he was extremely helpful. Kia of Cherry Hill! Sean was my salesman for both and he was extremely helpful. More

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Salesperson not pushy. Told them exactly what I was looking to accomplish and they made it hapoen looking to accomplish and they made it hapoen More

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I think I’m done with Kia for good smh More

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