Jimmy Noel

It has be along time since I purchased a new truck or car so much in the process was very new to me, But upon meeting your outstanding salesman Mr. Jimmy Noel hetook the time to guide me through the process so much in the process was very new to me, But upon meeting your outstanding salesman Mr. Jimmy Noel hetook the time to guide me through the process and I must say he is a great asset to your dealership...thank you again.... More

by BDHARDY02 Verified Customer Verified Customer

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Excellent service by the salesman and salesmanager. 3rd vehicle I bought there good overall experience 3rd vehicle I bought there good overall experience More

by JPKLAND802 Verified Customer Verified Customer

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Great experience at the arrigo. Boom in sales and Chris in Finance did an amazing job helping us. Boom in sales and Chris in Finance did an amazing job helping us. More

by chrisevans86 Verified Customer Verified Customer

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Jimmy Noel provided us with great service! Mr. Noel was patient, knowledgeable, professional and pleasant! Mr. Noel was patient, knowledgeable, professional and pleasant! More

by GKDAVIS1990 Verified Customer Verified Customer

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Very bad experience unfortunately. My van was not cleaned up upon delivery. Seats were badly stained and vehicle was very dirty. They assured me they would clean the vehicle well. Al My van was not cleaned up upon delivery. Seats were badly stained and vehicle was very dirty. They assured me they would clean the vehicle well. Also, the inspection was not very good. Multiple light bulbs are out on the car. I do not believe a mechanic looked at the car. Numerous other issues as well with this dealer. I would not recommend. They were polite but not on top of things and very poor experience overall. Bought many cars, this was my first real negative experience. More

by shladouceur Verified Customer Verified Customer

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Very friendly, professional, easy to work with. I would definately recommend this dealership to my friends. Thanks I would definately recommend this dealership to my friends. Thanks More

by pddp1 Verified Customer Verified Customer

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Jimmy was the best. He answered all questions and was very helpful and courteous all through the process. He answered all questions and was very helpful and courteous all through the process. More

by KALL711 Verified Customer Verified Customer

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Bryan Herman and all the people at Arrigo treated me with the upmost professionalism GREAT experience the upmost professionalism GREAT experience More

by nette151 Verified Customer Verified Customer

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We had a wonderful time there. Customer service was on point. Jimmy was wonderful helping us. We felt very comfortable talking too. He was super friendly and kind. He’s a super hum Customer service was on point. Jimmy was wonderful helping us. We felt very comfortable talking too. He was super friendly and kind. He’s a super human being and I won’t hesitate to send my friends and family to Arrigo because of him. More

by MIRLANDEPL84 Verified Customer Verified Customer

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Priest walks into this dealership. Almost gets manipulated into signing a bad deal on a car for a needy family that has fallen on hard times & needs a vehicle before Thanksgiving. Almost gets manipulated into signing a bad deal on a car for a needy family that has fallen on hard times & needs a vehicle before Thanksgiving. Sounds like a joke, but unfortunately, its true. Here's what happened. Wife wants a kitted Wagoneer so we go here banking on their sterling reputation. Sales guy & manager I'm working with seem cool & we agree on terms. Later, I'm at church & I strike up a convo with our pries. He tells me about this family that's fallen on hard times. The man of the house is looking to drive for Uber & needs a used SUV so he can qualify for Uber XL, maximize earnings. Priest says, "While you are out there can you look for a suitable used car?" I said sure Padre, I just happen to know the place. Later we go to dealership so my wife can sign the paperwork while we look for a used car. Sales guys seems to love the idea of helping this family & we pick a good option, but they don’t really budge. He says makes more sense to send the car to auction plus the church is buying it tax free so "its a great deal" We left. Next day buddy & I talked and agree to come up, but its outside the church's budget so we reach into our pockets because tis the season, call the manager and we agree on a price, 19,500otd. I tell the guy over the phone "So its done at 19,500otd, right?" He says, "Done deal, 19,500otd." So I say, "OK so should I bring the priest now & close this thing? He's a busy man". He says, "Bring the priest" Padre & I walk in an hour later (this was 11/17). Wagoneer deal was not completed the night before due to an issue with financing. I tell the guy my wife only has a 30 min lunch so she has to be in&out. He says no problem, call her now to come. I ask the guy to review the paperwork with me to save her time so all she has to do is sign & dash. BIG Problem, its the wrong VIN number. I don't know what happened here, but it made me feel like there was shady business afoot. I look up the VIN, sure enough its a cheaper Wagoneer. I call them out, they swear its a mistake. The sales manager I've been working with is not available. I call him asking if he's jerking me around. He also swears its an honest mistake. My wife gets there & signs the first set of papers but as we wait to be taken back to financing, sales guy comes over & says there's a problem on used car. Suddenly they can't do 19,500otd, now want 23k. I tell them we agreed on 19,500 & confirmed with the sales manager. They call the guy who claims we never agreed. That is when I realized the type of dealership we were dealing with. I told them that car is for God, if God doesn't get his car then I won't abandon Him after everything He has done for me, two car deal at the price we agreed on or NO deal. They insist its not possible. I ask for the GM. After several minutes, some sales manager comes over. He tells me he is the highest ranking person in the dealership right now (2pm on a Friday, mind you) I explain what happened. He doesn't care. Deal only closes at 23k because "they made a mistake” I point out how much of the priests time, my wife's time & my time they had wasted & now they reneg on the deal as a way to wear us down. They don't care. I remind them who the car is for & how happy they were to "help” I ask if this is how they do business by "mistakenly" changing VIN numbers on deals right before they close & reneging on after agreeing. They don't seem to care about anything other than maximizing their profit. So we left. In the end, you don't screw around after you've made a commitment on a deal. You don't try to take advantage of priest looking to help his congregation. You don't mess with a family in need. All for what? To make more money? Is this a reflection of their storied values? If you go to here, keep one hand on your wallet & another on your keys, because you are coming out in only two ways. You are either getting robbed or going to rush out of there screaming for your sanity! More

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