Jimmy Stateler
Jimmy Stateler at Robert Brogden Buick GMC

Jimmy Stateler | Page 9

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
85 Reviews
4.9

85 Reviews

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85 Reviews of Jimmy Stateler

May 16, 2025

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Employee Rating

Jim is a rockstar. He was very helpful and addressed all my concerns and communicated it all very well during the whole process. More

by Matt H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Robert Brogden Buick GMC responded

Thank you, Matt! We truly appreciate your kind words about Jim and are thrilled to hear that he was able to assist you effectively. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent service, and it’s great to know that Jim made your experience a positive one. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

Dealership Rating
Employee Rating

The whole Service team did a phenomenal job. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

May 14, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback, Jimmy! We're thrilled to hear that our service team, especially Dave, provided you with exceptional care at Robert Brogden's Olathe Buick GMC. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

Dealership Rating
Employee Rating

Service department acted in very deceiving manner. an oil change turned into a $1000 service. More

by willrock0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

May 14, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback. We understand your concerns about the unexpected costs following your oil change at Robert Brogden's Olathe Buick GMC. We strive to provide transparent service and appreciate your input. If you'd like to discuss this further, please reach out to us directly. Your satisfaction is important to us, and we are here to help. Sincerely, The Robert Brogden Buick GMC Team

May 04, 2025

Dealership Rating
Employee Rating

Jim was absolutely amazing and took care of me from the moment I walked in. More

by KOBUBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

May 04, 2025

Robert Brogden Buick GMC responded

Thank you, for your wonderful review! We’re thrilled to hear that Jim provided you with exceptional service at Robert Brogden's Olathe Buick GMC. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 03, 2025

Dealership Rating
Employee Rating

Very friendly service advisors and efficient service was back on the road in no time. More

by sblairkc
Recommend Dealer
Yes
May 03, 2025

Robert Brogden Buick GMC responded

Thank you for the review! We’re glad our team was able to provide fast and friendly service to get you back on the road. We appreciate your feedback and look forward to assisting you again on your next visit at Robert Brogden's Olathe Buick GMC. Sincerely, The Robert Brogden Buick GMC Team

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