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Jimmy Stateler
Jimmy Stateler at Robert Brogden Buick GMC

Jimmy Stateler | Page 8

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
80 Reviews
4.9

80 Reviews

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80 Reviews of Jimmy Stateler

May 31, 2025

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Employee Rating

First service visit. Jimmy immediately greeted me and was friendly and helpful. I was in and out within an hour and was acknowledged and said hello to by at least a half More

by jelliott67opks
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Recommend Dealer
Yes
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May 31, 2025

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Communicated well, walked through what was necessary and what wasn't. Service done well and fairly efficiently for a busy day. More

by nahlvers
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Recommend Dealer
Yes
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Jun 01, 2025

Robert Brogden Buick GMC responded

Thank you for your kind review! We appreciate your feedback about the communication and efficiency during your visit to Robert Brogden's Olathe Buick GMC. It's great to hear that you felt well-informed throughout the process. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2025

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Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More

by James
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez , Cedric Mayberry, Katie Terry, Jimmy Carpenter

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May 31, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback! We're pleased to hear that you consistently have a great experience at Robert Brogden's Olathe Buick GMC, thanks to both Jimmys in Sales and Service. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 26, 2025

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Good dealer and good service but the charges for regular maintenance are too high. I will likely search for an alternative maintenance provider. More

by Tommy
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Recommend Dealer
Yes
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May 27, 2025

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Tommy. We’re glad to hear you were pleased with the service overall! We definitely understand your concerns about maintenance costs—your feedback is important to us. If there’s a specific service you’d like to talk through or get more clarity on, feel free to reach out to us. We appreciate you being part of Robert Brogden’s Olathe Buick GMC family and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

May 18, 2025

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Excellent staff very professional and friendly their waiting area is very nice with snacks and drinks provided More

by joannel5353
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Recommend Dealer
Yes
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May 18, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our professional and friendly staff at Robert Brogden's Olathe Buick GMC. We're glad you enjoyed our waiting area and the complimentary snacks and drinks. We look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 16, 2025

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Jim is a rockstar. He was very helpful and addressed all my concerns and communicated it all very well during the whole process. More

by Matt H
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Yes
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May 16, 2025

Robert Brogden Buick GMC responded

Thank you, Matt! We truly appreciate your kind words about Jim and are thrilled to hear that he was able to assist you effectively. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent service, and it’s great to know that Jim made your experience a positive one. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

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The whole Service team did a phenomenal job. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. More

by James
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

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May 14, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback, Jimmy! We're thrilled to hear that our service team, especially Dave, provided you with exceptional care at Robert Brogden's Olathe Buick GMC. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

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Employee Rating

Service department acted in very deceiving manner. an oil change turned into a $1000 service. More

by willrock0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

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May 14, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback. We understand your concerns about the unexpected costs following your oil change at Robert Brogden's Olathe Buick GMC. We strive to provide transparent service and appreciate your input. If you'd like to discuss this further, please reach out to us directly. Your satisfaction is important to us, and we are here to help. Sincerely, The Robert Brogden Buick GMC Team

May 04, 2025

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Employee Rating

Jim was absolutely amazing and took care of me from the moment I walked in. More

by KOBUBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

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May 04, 2025

Robert Brogden Buick GMC responded

Thank you, for your wonderful review! We’re thrilled to hear that Jim provided you with exceptional service at Robert Brogden's Olathe Buick GMC. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 03, 2025

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Very friendly service advisors and efficient service was back on the road in no time. More

by sblairkc
Recommend Dealer
Yes
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May 03, 2025

Robert Brogden Buick GMC responded

Thank you for the review! We’re glad our team was able to provide fast and friendly service to get you back on the road. We appreciate your feedback and look forward to assisting you again on your next visit at Robert Brogden's Olathe Buick GMC. Sincerely, The Robert Brogden Buick GMC Team

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