I was looking for a 2023 Ford Maverick.
While I was eligible to purchase under the Ford Friends and Family program, no dealership would offer the vehicle under the program. I found a Maveri
While I was eligible to purchase under the Ford Friends and Family program, no dealership would offer the vehicle under the program. I found a Maverick at this dealership. The deal offered was suitable. We completed the deal and they even delivered the car to me 200 miles away. Upon inspection of the vehicle, I found a small scratch in the door and after the dealership installed they drop in bedliner, they failed to replace the upper forward tiedowns. These were not big issues, but I did want the dealership to address them. My salesman, Joan, followed up on these issues for me. The dealership provided touch up paint and the tiedowns. I am very grateful for the effort of Joan for following up and ensuring that I was satisfied. I would recommend Joan and his dealership if you are considering buying a Ford vehicle. Thank you to everyone involved in the purchase process and follow up with the paint and the tiedowns.
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by mellis12008
Other Employees Tagged:
Josh
Nov 05, 2023 -
Mullinax Ford of Kissimmee responded
Thank you for sharing your experience, Mellis12008. We're pleased to hear that Joan was attentive to your needs and ensured that the minor issues with your Ford Maverick were addressed promptly. We appreciate your recommendation and are glad to have been a part of your car-buying journey.
Easiest car buying transaction in the world.
I will definitely recommend it to my friends and family.
I will definitely recommend it to my friends and family.
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by ataverasny
Oct 30, 2023 -
Mullinax Ford of Kissimmee responded
It's great to hear that your car buying experience was smooth and easy. Thank you for considering recommending us to your friends and family!
Excelente la atención, Joan super profesional y
responsable. Explica paso a paso y detalladamente. Busca opciones de acuerdo a las necesidades de cada cliente. 100% recomendado
responsable. Explica paso a paso y detalladamente. Busca opciones de acuerdo a las necesidades de cada cliente. 100% recomendado
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by Alejandra Carvajal
Oct 27, 2023 -
Mullinax Ford of Kissimmee responded
¡Gracias por tu reseña, Alejandra! Nos alegra saber que Joan te brindó un servicio excepcional y te ayudó en cada paso del proceso. Apreciamos tus recomendaciones y esperamos verte nuevamente. ¡Hasta pronto!
Understanding, attentive , effective in your work .
communicative, responsable , respectful, faster, honest, intelligence, knowledge , kind. Good experience.
communicative, responsable , respectful, faster, honest, intelligence, knowledge , kind. Good experience.
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by Yotano23
Oct 19, 2023 -
Mullinax Ford of Kissimmee responded
Thank you for the positive feedback, Yotano!
Very Excelent Good, approved what I was expecting, I
can't feel better with it.
can't feel better with it.
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by j.hernandezmdez
Oct 16, 2023 -
Mullinax Ford of Kissimmee responded
Thank yo for the great review!
Compre mi carro aqui y cuando tenga la oportunidad en el
futuro vendre y comprare aqui otra vez
futuro vendre y comprare aqui otra vez
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by Alicia
Oct 15, 2023 -
Mullinax Ford of Kissimmee responded
¡Gracias por confiar en nosotros! Nos alegra saber que tuviste una buena experiencia. Esperamos verte nuevamente en el futuro. ¡Hasta la próxima!
Great service and like the no hassle car buying
experience and no dealer fees , which this dealer was closer to my home
experience and no dealer fees , which this dealer was closer to my home
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by jbarrios01
Oct 15, 2023 -
Mullinax Ford of Kissimmee responded
Thank you for the positive feedback! We're glad you enjoyed the hassle-free experience. Even if we're not right next door, we hope to see you again for your next purchase or service.
I bought a ford explorer 2021 and it was my best decision
… thanks so much for it
… thanks so much for it
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by claribel_sg
Oct 15, 2023 -
Mullinax Ford of Kissimmee responded
¡Gracias por confiar en nosotros! Nos alegra saber que tuviste una buena experiencia. Esperamos verte nuevamente en el futuro. ¡Hasta la próxima!
Joan is a Great Sales Professional, someone who really
cares about his customers needs, thank you Joan you are the best!
cares about his customers needs, thank you Joan you are the best!
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by derlitc
Oct 14, 2023 -
Mullinax Ford of Kissimmee responded
Thank you for your kind words! We're so pleased to hear about your wonderful experience with Joan. His commitment to understanding and serving the needs of our customers is a testament to the standard of excellence we strive for. We'll be sure to share your feedback with him. We truly appreciate your recognition and are always here to assist you. Thanks for choosing us!
Five stars ⭐️⭐️⭐️⭐️⭐️ to this place!
!! I strongly recommend Ford Mullinax to buy your car. Joan Ovalles made the process fast with NO stress, and explained everything very clear. Custome
!! I strongly recommend Ford Mullinax to buy your car. Joan Ovalles made the process fast with NO stress, and explained everything very clear. Customer service was awesome, they made me feel at home. Thanks Joan for your help, Great job!
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by silviaperez2311
Oct 14, 2023 -
Mullinax Ford of Kissimmee responded
Thank you so much for the five-star review! ⭐️⭐️⭐️⭐️⭐️ We're thrilled to hear about your positive experience with Joan Ovalles and the rest of our team. Our primary goal is to ensure that our customers have a stress-free and transparent car buying experience, and it sounds like we achieved that for you. We appreciate your recommendation and hope to serve you again in the future. Thanks for choosing us, and enjoy your new car!