Joanne Palmer

Quick appointment setup. Easy check in. Attentive to my needs. Comfortable and clean seating area. Work done in timely manner. Review of work to be done and work done. Easy check in. Attentive to my needs. Comfortable and clean seating area. Work done in timely manner. Review of work to be done and work done. More

by marpo54 Verified Customer Verified Customer

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Everyone was very nice and helpful. The wait was not long at all and facilities were very clean. The wait was not long at all and facilities were very clean. More

by THANATOZ19 Verified Customer Verified Customer

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Prompt initial check up on the first visit since purchase. In and out in 45 minutes. purchase. In and out in 45 minutes. More

by CFSCHATZ Verified Customer Verified Customer

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Everyone is always helpful and willing to answer any questions you may have. Appointments are always o time. questions you may have. Appointments are always o time. More

by PATCARNEY Verified Customer Verified Customer

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Great customer service very professional staff. they kept me informed of all. The service advisor was very nice. they kept me informed of all. The service advisor was very nice. More

by CATHM101 Verified Customer Verified Customer

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Quality and performance of the car and performance of the service department are equally important to our choice of dealership. Also very happy with our experiences with employees in sales. Thanks! service department are equally important to our choice of dealership. Also very happy with our experiences with employees in sales. Thanks! More

by SKRALY Verified Customer Verified Customer

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We scheduled a transmission flush and service with Subaru of Utica. I picked up the car and noticed the trans fluid was the same color (brownish red) so I called and asked if they did the work and was assure of Utica. I picked up the car and noticed the trans fluid was the same color (brownish red) so I called and asked if they did the work and was assured it was. I asked why the fluid was red, and not blue like the new oil. Mech told me all they did was drain 4 quarts and refill 4 quarts. $350 for a quick drain and fill and I can garrentee they didn't even do that....... Avoid this place. More

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Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t think we need a new one……….booo hoooo…. Our 2019 is low mileage!! So I guess we’ll drive it another 6 years (not if I have my way)……..BUT…….. I am NOT HAPPY WITH THE 2026 OUTBACK STYLE……… It looks like an extended Forrester……….. I’ll be thinking about that 2025 Outback I saw on your lot………it was NICE!!!!! More

by DYUENGER Verified Customer Verified Customer

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I PURCHASED A SUBARU A FEW WEEKS AGO AND THE STARTER WENT ON IT SO I HAD TO TAKE IT IN, JOANNE IN THE SERVICE DEPT WAS AWESOME, SHE WENT ABOVE AND BEYOND HELPING ME, I WOULD NOT RECOMMENT STEVE THE SALESMAN ON IT SO I HAD TO TAKE IT IN, JOANNE IN THE SERVICE DEPT WAS AWESOME, SHE WENT ABOVE AND BEYOND HELPING ME, I WOULD NOT RECOMMENT STEVE THE SALESMAN AS HE RUSHED ME BUYING MY CAR AND DIDN'T ANSWER MY CALL OR EMAIL VERY DISAPPOINTED IN HIM AS I TRUSTED HIM, THANK GOD FOR THE OTHERS THAT WORK THERE. I LOVE SUBARU'S AND WOULD BUY ANOTHER ONE. THANK YOU JOANNE More

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Best place to service vehicle at! Definitely will be coming again! They are very fast Definitely will be coming again! They are very fast More

by CAYLEECROSSMAN05 Verified Customer Verified Customer

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