Joaquin (Jack) Luciano-Orsini
Joaquin (Jack) Luciano-Orsini at Atamian Honda

Joaquin (Jack) Luciano-Orsini

Honda Certified Service Advisor

Atamian Honda

150 Main Street
Tewksbury, MA 01876

5.0
112 Reviews
5.0

112 Reviews

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112 Reviews of Joaquin (Jack) Luciano-Orsini

March 14, 2026

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Employee Rating

I recently brought my mom’s car to Atamian Honda for service and had a great experience. The team took care of an oil change, tire rotation, rear differential service, and a brake fluid flush, and every More

by ldecarvalho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Atamian Honda responded

We’re glad our team could complete the oil change, tire rotation, rear differential service, and brake fluid flush on your Honda HR-V when expected. It’s rewarding to know our advisors kept you informed and that everything went smoothly. We appreciate your recommendation and look forward to assisting with your next service. - Pranav Gill, Managing Partner, pgill@atamian.com

March 04, 2026

Dealership Rating
Employee Rating

Excellent service as always very helpful every visit when needed they are always knowledgeable and trustworthy. More

by marquino
Recommend Dealer
Yes
Mar 04, 2026

Atamian Honda responded

It’s great to hear that our team’s expertise and reliability continue to earn your trust during service visits for your Honda Pilot. We look forward to supporting you on your next visit. - Pranav Gill, Managing Partner, pgill@atamian.com

February 28, 2026

Dealership Rating
Employee Rating

S service rep was very helpful and service was complete completed even sooner than quoted More

by zbonnie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Atamian Honda responded

Delighted that our service rep completed your Honda Accord’s work faster than quoted and provided helpful support. Thank you for the five-star review. Enjoy driving your Accord. - Pranav Gill, Managing Partner, pgill@atamian.com

February 23, 2026

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Service department is very supportive of its customers. Keeping you informed with up to date on what’s happening with your vehicle while being serviced. More

by richsolo
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Atamian Honda responded

Thank you for highlighting how our service team keeps you informed throughout your Honda’s service. We’re pleased you felt supported every step of the way. We appreciate you choosing us for your maintenance needs. - Pranav Gill, Managing Partner, pgill@atamian.com

February 19, 2026

Dealership Rating
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Great service. Jack was Friendly and helpful i do object to a 15 word minimum though. More

by mlubra1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 19, 2026

Atamian Honda responded

It’s great to hear that our service team provided friendly and helpful assistance. Joaquin is glad he could help with your Honda. We will pass along your feedback about the review length requirement. Thank you for sharing! - Pranav Gill, Managing Partner, pgill@atamian.com

February 18, 2026

Dealership Rating
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all went well . .. Jack was very professional ... waiting area was very comfortable ... car was ready when expected More

by Ed
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2026

Atamian Honda responded

It’s wonderful to hear that Joaquin delivered professional service and that our comfortable waiting area met your needs. We’re glad your Honda CR-V was ready right on schedule and look forward to assisting you again. - Pranav Gill, Managing Partner, pgill@atamian.com

February 18, 2026

Dealership Rating
Employee Rating

Excellent service at Atamian Honda! Fast, professional, and treated my car perfectly. The staff was friendly and kept me informed throughout the entire process. The service was complete More

by camsalamone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yafell Maldonado

Feb 18, 2026

Atamian Honda responded

It’s great to know your Honda CR-V received attentive care and prompt service. Our team enjoyed keeping you informed and completing the work efficiently without cutting corners. Thank you for trusting us with your vehicle. - Pranav Gill, Managing Partner, pgill@atamian.com

February 15, 2026

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Employee Rating

Always professional, and reasonably priced. Service personnel cleared snow in the wheel wells (no charge) to save me a service charge for vibration in the wheels. Turns out service was still ne More

by Pgaudet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yafell Maldonado, Ben Rivera

Feb 16, 2026

Atamian Honda responded

We appreciate you noting our professional approach and fair pricing. We’re glad clearing snow from your wheel wells helped avoid a service charge, and we apologize that additional work was still required on your Honda. Please let us know if there’s anything else we can assist you with. - Pranav Gill, Managing Partner, pgill@atamian.com

February 13, 2026

Dealership Rating
Employee Rating

very helpful, available, knowledgeable and did everything to help with repair and options available to me More

by cathymprn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Atamian Honda responded

Thank you for sharing your experience. We’re pleased our team could be available, offer knowledgeable advice, and provide repair options for your Honda CR-V. We appreciate you trusting us with its repairs. - Pranav Gill, Managing Partner, pgill@atamian.com

February 07, 2026

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Employee Rating

When I called for an appointment, they were very helpful and courteous. I got reminders often and on the day of my appointment they were very efficient and kind. More

by bethmcd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Atamian Honda responded

We’re thrilled our team made scheduling your service so smooth and kept you informed with reminders. It’s great to hear our crew was both efficient and courteous on the day of your appointment. Thank you for trusting your Honda with us!

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