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Joaquin (Jack) Luciano-Orsini
Joaquin (Jack) Luciano-Orsini at Atamian Honda

Joaquin (Jack) Luciano-Orsini

Honda Certified Service Advisor

Atamian Honda

150 Main Street
Tewksbury, MA 01876

5.0
111 Reviews
5.0

111 Reviews

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111 Reviews of Joaquin (Jack) Luciano-Orsini

February 19, 2026

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Employee Rating

Great service. Jack was Friendly and helpful i do object to a 15 word minimum though. More

by mlubra1
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Recommend Dealer
Yes
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Feb 19, 2026

Atamian Honda responded

It’s great to hear that our service team provided friendly and helpful assistance. Joaquin is glad he could help with your Honda. We will pass along your feedback about the review length requirement. Thank you for sharing! - Pranav Gill, Managing Partner, pgill@atamian.com

February 18, 2026

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Employee Rating

all went well . .. Jack was very professional ... waiting area was very comfortable ... car was ready when expected More

by Ed
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Recommend Dealer
Yes
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Feb 18, 2026

Atamian Honda responded

It’s wonderful to hear that Joaquin delivered professional service and that our comfortable waiting area met your needs. We’re glad your Honda CR-V was ready right on schedule and look forward to assisting you again. - Pranav Gill, Managing Partner, pgill@atamian.com

February 18, 2026

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Employee Rating

Excellent service at Atamian Honda! Fast, professional, and treated my car perfectly. The staff was friendly and kept me informed throughout the entire process. The service was complete More

by camsalamone
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yafell Maldonado

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Feb 18, 2026

Atamian Honda responded

It’s great to know your Honda CR-V received attentive care and prompt service. Our team enjoyed keeping you informed and completing the work efficiently without cutting corners. Thank you for trusting us with your vehicle. - Pranav Gill, Managing Partner, pgill@atamian.com

February 15, 2026

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Always professional, and reasonably priced. Service personnel cleared snow in the wheel wells (no charge) to save me a service charge for vibration in the wheels. Turns out service was still ne More

by Pgaudet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yafell Maldonado, Ben Rivera

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Feb 16, 2026

Atamian Honda responded

We appreciate you noting our professional approach and fair pricing. We’re glad clearing snow from your wheel wells helped avoid a service charge, and we apologize that additional work was still required on your Honda. Please let us know if there’s anything else we can assist you with. - Pranav Gill, Managing Partner, pgill@atamian.com

February 13, 2026

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Employee Rating

very helpful, available, knowledgeable and did everything to help with repair and options available to me More

by cathymprn
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Service Time
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Recommend Dealer
Yes
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Feb 13, 2026

Atamian Honda responded

Thank you for sharing your experience. We’re pleased our team could be available, offer knowledgeable advice, and provide repair options for your Honda CR-V. We appreciate you trusting us with its repairs. - Pranav Gill, Managing Partner, pgill@atamian.com

February 07, 2026

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Employee Rating

When I called for an appointment, they were very helpful and courteous. I got reminders often and on the day of my appointment they were very efficient and kind. More

by bethmcd5
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Recommend Dealer
Yes
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Feb 07, 2026

Atamian Honda responded

We’re thrilled our team made scheduling your service so smooth and kept you informed with reminders. It’s great to hear our crew was both efficient and courteous on the day of your appointment. Thank you for trusting your Honda with us!

February 05, 2026

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Employee Rating

The service guy Joaquin was excellent. Very knowledgeable, and helpful. He knew how to assist me and answered all my questions. More

by Wingplate
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Workmanship
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Recommend Dealer
Yes
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Feb 05, 2026

Atamian Honda responded

We’re glad Joaquin provided knowledgeable and helpful assistance during your Honda Civic service visit. Thank you for taking the time to share your experience. We look forward to serving you again.

February 05, 2026

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Employee Rating

Joaquin was very knowledgeable and helpful he was able to answer all of my questions. More

by Wingplate
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 05, 2026

Atamian Honda responded

Thank you for the 5-star review. We’re glad Joaquin could address all your questions during your Honda Civic service. We look forward to helping you on your next visit.

February 05, 2026

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Employee Rating

Pleasant, easy to talk to, not pushy, welcoming, listened to my concerns, a professional operation More

by farcorner31
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Zizza, Samantha Montanez, Kenysha Centeno

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Feb 05, 2026

Atamian Honda responded

Thank you for trusting us with your Honda CR-V service. We’re glad our approachable, professional team listened to your concerns and made you feel welcome. We appreciate your feedback.

February 05, 2026

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Employee Rating

They were efficient and organized. I came to have a tire fixed and it was done in a timely manner. More

by lxcardillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 06, 2026

Atamian Honda responded

We’re glad our organized approach made your Honda tire repair quick and efficient. Thank you for the five-star rating. We look forward to assisting you again.

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