Joe Ayala | Page 2

Great customer service My experience has been top notch. They provided me with many options and continue to provide excellent service after the sell of my certffied truck. I My experience has been top notch. They provided me with many options and continue to provide excellent service after the sell of my certffied truck. I will recommend and continue to buy from Allen Samuels dodge. The complete team from sells, sells manager to financing and service has treated me excellent... More

Helpful 0

Report | Print

Got a Hemi? Thank you Toni Polsinelli for your courteous and professional mannerism making our vehicle purchasing experience exciting and memorable. Thanks Allen Thank you Toni Polsinelli for your courteous and professional mannerism making our vehicle purchasing experience exciting and memorable. Thanks Allen Samuels for the discounts made available during our purchase . I will definitely recommend dealership to friends and family. More

Helpful 0

Report | Print

Great Customer Service Lauren and the dealership are friendly, concern, and efficient. They were able to stay within the parameters that I gave them without using any deviou Lauren and the dealership are friendly, concern, and efficient. They were able to stay within the parameters that I gave them without using any devious attics to sell my wife and me a truck! They went above and beyond my expectations to find the perfect truck. They won my business in the future. More

Helpful 0

Report | Print

Excellent service Prompt service to the point explained what I was looking for n was help very professional done. Very courteous n friendly had a wonderful experience Prompt service to the point explained what I was looking for n was help very professional done. Very courteous n friendly had a wonderful experience with the service. More

Helpful 0

Report | Print

Fast and efficient!! I always have a realy busy schedule and had made alot of inquiries on vehicles around different areas , Lauren is the only person that took the time a I always have a realy busy schedule and had made alot of inquiries on vehicles around different areas , Lauren is the only person that took the time and was patient to help me out...she was outstanding!! Extremely happy with my vehicle!! More

Helpful 0

Report | Print

Jeep Detailing I bought my brand new Jeep at Allen Samuels about 3 yrs. ago. I had a great experience. I recently bought a certified preowned Jeep for my great nie I bought my brand new Jeep at Allen Samuels about 3 yrs. ago. I had a great experience. I recently bought a certified preowned Jeep for my great nieces, and it was a great jeep. They were happy, Before I bought the Jeep, I sat in it, and it definitely needed some detailing and had some spots on the seats, and I could smell cigarette smoke. Yes, I know that would be hard to get out, but I mentioned it to Joe Ayala, the Sales Manager in pre-owned, and asked if they would get that out. He said, oh yeah, it will be detailed, and there will be no problem. I took him at his word. I bought the Jeep in cash, and they had it for at least 2 days to work on it. The day they told me it was ready, I got my family and the 2 nieces , to meet me at the dealership. We looked at the Jeep, and the first thing I noticed was the cigarette smoke smell, and those spots on the seats. I wanted to say hey, this is not detailed to my liking, look at the spots and smell the smoke, but what could I do? They had already seen it and wanted to take it home. They would have been mighty disappointed if they would have had to have left it there another day or two, so the job could have been done right. So, I did not say anything. Truly, the Jeep looked as if it had maybe been wiped down with a rag that had armor all on it, but even that had streaks. I let it go, but I have been thinking about it ever since. The more I think about it, the more I knew I needed to tell someone. I should have spoken up right then and there, and now I wish I had. I really expected much better from Allen Samuels on this one. I love this dealership and the people in it, but I have never met the people who do the detailing, and I think they need to take better care when doing this job, not only for my vehicle, but for any customer's vehicle. More

Helpful 0

Report | Print

Amazing an very helpful Very friendly an very helpful I would recommend my family and friends to this dealership they worked until they got me Into a car very pleased Very friendly an very helpful I would recommend my family and friends to this dealership they worked until they got me Into a car very pleased More

Helpful 0

Report | Print

Amazing Sales Team Jessica V and Joe A were amazing. They made my car buying experience a great one. I would recommend the Allen Samuels team to anyone looking to make Jessica V and Joe A were amazing. They made my car buying experience a great one. I would recommend the Allen Samuels team to anyone looking to make a car purchase. More

Helpful 0

Report | Print

Dodge Grand Caravan Jessica Villalobos was amazing! She was extremely patient and went above and beyond great customer service. Joe helped me by offering solutions and Jessica Villalobos was amazing! She was extremely patient and went above and beyond great customer service. Joe helped me by offering solutions and answering all my questions. I would definitely recommend them to friends and family. More

Helpful 0

Report | Print

THEY WILL TRY TO TAKE ADVANTAGE OF YOU I came and I was looking for a car. I came in 1-13-18 in the afternoon. They pointed me to the pre-owned 2015 FORD FUSION SE FWD 4D SEDAN It is a I came and I was looking for a car. I came in 1-13-18 in the afternoon. They pointed me to the pre-owned 2015 FORD FUSION SE FWD 4D SEDAN It is a 2015 with 54,881 miles on it. I tested drove it and I like. I did not know what the price was. We came back to the office and then the sales person came back with a price. My sales person was MICHEAL BISHOP. He came back with a piece of paper and the car was priced at $19,000. That was not including tax, title and license. I said to him the price is kinda high for a used car. Then he went to his manager and came with a piece of paper and the car was priced at $17,486. I went to the used car sales manager which is JOE AYALA. I had check my phone their website listed the car at $15,100. I showed my phone to him and I told him that the car was priced at $15,100. He said that it was the cash priced. (No where on the website it said cash price.) Well that did not matter to him. He still wanted $17,486 for the car. MICHEAL BISHOP AND JOE AYALA WILL TRY TO TAKE ADVANTAGE OF YOU. THEY WILL TRY TO SCAM YOU OUT OF YOUR MONEY. ***BUYERS BEWARE*** More

Helpful 3

Report | Print