Joe Cleaver | Page 2

Hello Mr. Matthew , I must tell you how very much I am blessed from being a real part of your team at MINI . Throughout the past several years, checkin Matthew , I must tell you how very much I am blessed from being a real part of your team at MINI . Throughout the past several years, checking in , taking car of my vehicle and Richards , I have always felt that I was never a ‘ customer . You as the entire staff always I witnessed worked in unison as a team , like an orchestra , always willing to enjoy, learn from and take in the elegance with style with some extra grace as well. You all , especially you Matthew , have always had eye contact wth me , always have called me Mr Harper . I jest , due that you still sir operate with the enormous grace , understanding, passion and superb patience . I wanted to Thank you for the extra efforts today in help making this happen but also I felt the real concern in taking care of my vehicles if not for word , a hand shake, or verbal agreement , but just in the complete regal style as a professional gentleman that yourself , Race and Paul demonstrate too me each and every time. I appreciate the honesty , the integrity but most of all , doing the right thing. I know these words will have some good impact but it is in the actions , and in the reverence in service you all provide. I look at each of you and know this is not a job to you or for you . It is a position in true responsibility , and with this comes great honour and trust . Each of you , every day make this connection with anyone , I am in gratitude for all of your anchored devotion . Can I say it may not always be the financial investment in this or that , but the connection we have with each other , as it will bring us back and connect us forward. . . Please take pride in who you each are , I am appreciative of you all and I have a very HIGH caliber for each of you . Also, please share this with others . I would not even mind if you framed this . You see, I am private , no social media , no website . Cuz, I am still a southern country boy , that still believes , I do not have to do this to let others feel and know how valuable they really are , each day . You see Ladies & Gentleman , this is what real service is , taking the time, listening , purpose in the moment . . . You guys again, I take trust in the operation and safety each and every time, I get in my car , cuz I know I take care of it with you all. Being in three major accidents , I have and feel this trust without any shadow of a doubt at all. This sir , is why I care . Thank you to all at MINI & BMW for always , taking care of me . ( why I always make it a point to come in visit , say hello & shake hands ) SO , Thank each of you for being who you are and what you do , each and every day . It DOES make a difference , even to the ones that do not pay attention or pretend not to care . But you do . And you graduate higher each time you are yourself. . . SO. Thank you , for being you . Amen. Cordially, DAMON HARPER SARASOTA FLORIDA USA PS I can come in Friday after 11 if ok to pick up Mr LIAMX . More

by LIAM AIR Verified Customer Verified Customer

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This is the best place to go to buy a Mini! Th staff is knowledgeable and friendly. They make the experience painless! Th staff is knowledgeable and friendly. They make the experience painless! More

by hopeavance Verified Customer Verified Customer

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Always great service! Thank you to Courtney for taking great care of my car and I! Thank you to Courtney for taking great care of my car and I! More

by ajkeller89 Verified Customer Verified Customer

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One of the BEST experiences in buying/servicing a car. Excellent service and knowledge. They worked with me on all the details and made everything work! It was a truly wonderful car-buying experience, for Excellent service and knowledge. They worked with me on all the details and made everything work! It was a truly wonderful car-buying experience, for sure! highly recommend :) More

by Rouwayheb Verified Customer Verified Customer

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Sara was very knowledgeable, communicative and helpful. The whole process from start to finish was top notch. Went above and beyond, even mailing us the second key fob. Sara had the car detailed a helpful. The whole process from start to finish was top notch. Went above and beyond, even mailing us the second key fob. Sara had the car detailed and ready to go when we arrived. More

by gregh773 Verified Customer Verified Customer

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Race is an incredible salesperson. Second sale with him. He’s comes highly recommended From us Second sale with him. He’s comes highly recommended From us More

by kevinmcamp Verified Customer Verified Customer

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Had a great experience from the time I stepped on to the lot until I drove off in my new car. Very easy to deal with! Highly recommend. Bob was just fantastic! lot until I drove off in my new car. Very easy to deal with! Highly recommend. Bob was just fantastic! More

by jennjenn73 Verified Customer Verified Customer

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Finally got my Cooper, I have wanted one since the early 2000's. Ferman made it happen. Super low interest rate and a great price. Sales, Management, and parts all rock. A laid-back place to buy a great 2000's. Ferman made it happen. Super low interest rate and a great price. Sales, Management, and parts all rock. A laid-back place to buy a great car. More

by thebotti Verified Customer Verified Customer

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Very professional 👍 team relay to solve problem. Hardworking is norm among all staff I was in contact with. Finish job in one day, until quite late. Hardworking is norm among all staff I was in contact with. Finish job in one day, until quite late. More

by motokata Verified Customer Verified Customer

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First time I bought a car remotely. Since it was a surprise for my wife, maintaining secrecy was difficult, but all worked out in end. Good experience! Since it was a surprise for my wife, maintaining secrecy was difficult, but all worked out in end. Good experience! More

by escherkus Verified Customer Verified Customer

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