Joe Grasso

Typical dealership but went above and beyond to help me get into a new car. Process was straightforward and not very intimidating. Dealership is clean but really lacks some of the nicer amenities that most get into a new car. Process was straightforward and not very intimidating. Dealership is clean but really lacks some of the nicer amenities that most dealerships have. Sales floor is old and outdated, service shop is not as nice as other brands. Customer service is great, customer experience could use some improvement. More

by shaon.martineau Verified Customer Verified Customer

Helpful 0

Report | Print

Great Dealership. Great Cars. Great People. Liveable Deal. Speedy Process. Good Followup and lots of future potential deals. Great Cars. Great People. Liveable Deal. Speedy Process. Good Followup and lots of future potential deals. More

by johnaylyng Verified Customer Verified Customer

Helpful 0

Report | Print

I started at a different dealer that sold us a car that they couldn’t deliver. I was so disappointed that I wasn’t getting the car I was promised. I found another Bronco at Upland Ford that was very simi they couldn’t deliver. I was so disappointed that I wasn’t getting the car I was promised. I found another Bronco at Upland Ford that was very similar to the one I didn’t get. Upland Ford made it happen and made the whole experience so easy. Thanks for the great experience and my beautiful Bronco. More

by ravola Verified Customer Verified Customer

Helpful 0

Report | Print

We walked in not really expecting to buy a car that night, but we fell in love with the car and the employees there were so polite and willing to work with us. Ford of Upland made the experience of car night, but we fell in love with the car and the employees there were so polite and willing to work with us. Ford of Upland made the experience of car buying very pleasant and easy. More

by celinerdenton Verified Customer Verified Customer

Helpful 0

Report | Print

dealership great. ford company should reach out more often to customers about delays on manufacturing ford company should reach out more often to customers about delays on manufacturing More

Helpful 0

Report | Print

My next purchase will also be at Ford of Upland. I ordered my truck, and they kept me informed as of when it would arrive. Taylor if very well informed on the product he sells. I ordered my truck, and they kept me informed as of when it would arrive. Taylor if very well informed on the product he sells. More

by RHODEISLANDRED27 Verified Customer Verified Customer

Helpful 0

Report | Print

Ford of upland was very good about keeping me updated on the status of my car, the status of my car, More

by MARJIP1 Verified Customer Verified Customer

Helpful 0

Report | Print

Very friendly from the moment I walked inside the front door and every other time I had to come back door and every other time I had to come back More

by Ted Verified Customer Verified Customer

Helpful 0

Report | Print

Taylor is such a nice guy. I went back in after I purchased my car for some help with the computer screen. He helped me out and said come back any time for a tutorial!! I went back in after I purchased my car for some help with the computer screen. He helped me out and said come back any time for a tutorial!! More

by Nancy Verified Customer Verified Customer

Helpful 0

Report | Print

The people over at Ford of Upland made the process of me buying a new truck very easy. Taylor Alvarez was able to get me a killer deal on a F150 Lariat with all the upgrades at a low interest rate and a war buying a new truck very easy. Taylor Alvarez was able to get me a killer deal on a F150 Lariat with all the upgrades at a low interest rate and a warranty and maintenance that’s unheard of! If you’re looking to purchase a new vehicle Taylor is the guy to go to. More

by trav_martin Verified Customer Verified Customer

Helpful 0

Report | Print