Joe Polakovich

Always satisfactory service and excellent staff…. .very comfortable environment My husband always took care of the “car business” but after he passed it’s on my shoulders and Matthews has made it eas .very comfortable environment My husband always took care of the “car business” but after he passed it’s on my shoulders and Matthews has made it easy. Thank you! More

by rshady1 Verified Customer Verified Customer

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Basically everything I ask for is accomplished with our three cars and right the first time! three cars and right the first time! More

by RWIKE Verified Customer Verified Customer

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Rob is always pleasant in greeting me, and very attentive to any issues, concerns, and questions I may have regarding the servicing of my vehicle. He always takes the time to explain things in a manner whic to any issues, concerns, and questions I may have regarding the servicing of my vehicle. He always takes the time to explain things in a manner which I can understand. As far as the Service Center, it is very clean and orderly, and everyone I encounter is very professional. More

by cyconnolly12 Verified Customer Verified Customer

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The best service in the area, friendly staff, clean facility, they move things right along so your not there all day. facility, they move things right along so your not there all day. More

by tshiner Verified Customer Verified Customer

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Scott was right on the ball and explained what was going on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all possible to get the truck right before I get out the door. Unfortunately your shop isn't in Ithaca where it would be much more convenient, then you would probably get most of our business. More

by BSEXTON14850 Verified Customer Verified Customer

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SERVICE WAS GOOD UNTIL CAR WASH TOOK FOR EVER. IT WAS VERY SLOW AND THE JOB DONE WAS POOR. THE REST OF THE WAS VERY GOOD. IT WAS VERY SLOW AND THE JOB DONE WAS POOR. THE REST OF THE WAS VERY GOOD. More

by MICHAEL JIMENEZ Verified Customer Verified Customer

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Have been a customer for many years. Staff from sales to service is wonderful to deal with Staff from sales to service is wonderful to deal with More

by MELODYK0321 Verified Customer Verified Customer

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Quick and excellent service. Very friendly and courteous people along with a very comfortable waiting area. Very friendly and courteous people along with a very comfortable waiting area. More

by dean12995 Verified Customer Verified Customer

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Very simple service, both vehicles there 4 days, barley washed my car and nothing on my truck . Brakes that did not need replaced your technicians could not make lights go out ! I am 2300 into brakes on a washed my car and nothing on my truck . Brakes that did not need replaced your technicians could not make lights go out ! I am 2300 into brakes on a 65k truck A GMC problem and I am paying the price!!!! 50 k miles .. MY BRAKES STILL SQUEAK and no answers. Me and my family have spent 700k on vehicles through your dealer ship.. My children went to Toyota .. Almost like , who cares attitude anymore.. SAD!!! More

by jbgalusha Verified Customer Verified Customer

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Great customer service will bring my Cadillac back again for service work. Thank you for the help for service work. Thank you for the help More

by HORSPOWR1 Verified Customer Verified Customer

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