Joe Prno
Service Manager
Bettenhausen Chrysler Dodge Jeep Ram
8355 W. 159th Street
Tinley Park, IL 60477
23 Reviews
Write a Review23 Reviews of Joe Prno
April 25, 2024
I have encountered many dealerships in my day and Bettennhausen is by far the best dealership around , There service dept is amazing from the writers to the mechanics you will by treated the right w Bettennhausen is by far the best dealership around , There service dept is amazing from the writers to the mechanics you will by treated the right way and get your issues resolved ! More
Other Employees Tagged: Troy Bettenhausen, Ryan Scarpelli, Jamie Kwak, Micah Neely, Steve Lewis, Hannah Papaleo, Marcela Perez, Danielle Schramm, Danny Galvan
January 05, 2024
My Jeep was only supported to be in the shop for repair for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me understand, what going on with my vehicle. The first time I picked my Jeep up I didn't make it down the street something was wrong with my Jeep the light was on, the gas cap too and it was hesitating to move, So I took my Jeep back had paid move different diagnosis that evening, but bragged about giving me loaner. I spent over $1984.57 and still couldn't give us the right diagnosis. Over the last 3 years, We have spent over $7000 with this Jeep Company on service not getting the correct answer to be treated unfairly is terrible. Then say come back later and pay 1500 for the engine mounts. I don't have faith or trust in this service department. Consultants Candace Kostial 6567 communication is horrible. More
Other Employees Tagged: Troy Bettenhausen, Brandon McHugh, Micah Neely, Andrea Welsh
December 02, 2023
Charles was great to work with. I was in and out in an hour and he found me the perfect truck! I won’t buy anywhere else again! I was in and out in an hour and he found me the perfect truck! I won’t buy anywhere else again! More
Other Employees Tagged: Charles Johnson, Troy Bettenhausen, Brandon McHugh, Micah Neely, Andrea Welsh
August 23, 2023
I bought my car there and use them for my service work. They are courteous and professional. They are courteous and professional. More
Other Employees Tagged: Ashley Kletnick, Troy Bettenhausen, Brandon McHugh, Micah Neely, Steve Lewis, Hannah Papaleo, Marcela Perez, Andrea Welsh, Danny Galvan
August 19, 2023
Best price in town friendly people to do business with great service department Thank you great service department Thank you More
Other Employees Tagged: Nick Nowak , Ashley Kletnick, Troy Bettenhausen, Hannah Papaleo, Marcela Perez
July 26, 2023
I was able to schedule a recall appointment through the service manager and the inspection was done in a timely manner with parts on order for the recall. service manager and the inspection was done in a timely manner with parts on order for the recall. More
Other Employees Tagged: Danny Galvan
July 19, 2023
Fast and efficient great with warranty work. Friendly staff. That is all I got I’m wasting words Friendly staff. That is all I got I’m wasting words More
Other Employees Tagged: Troy Bettenhausen, Brandon McHugh, Micah Neely, Steve Lewis, Marcela Perez, Andrea Welsh, Danny Galvan , Sabrina Lontka
October 10, 2022
They worked diligently to get our car repaired and back to us. Awesome job in a short time! I was able to take my daughter on a scheduled college visit. I am so grateful for their hard work and friendly to us. Awesome job in a short time! I was able to take my daughter on a scheduled college visit. I am so grateful for their hard work and friendly customer service. More
Other Employees Tagged: Ashley Kletnick, Troy Bettenhausen, Micah Neely, Steve Lewis, Hannah Papaleo, Marcela Perez, Andrea Welsh , Jake Banjeglav, Michael
September 21, 2022
My #1 place ! ! Always helpful and friendly They are never pushy. Love the service department!! ! Always helpful and friendly They are never pushy. Love the service department!! More
Other Employees Tagged: Ashley Kletnick, Troy Bettenhausen, Brandon McHugh, Micah Neely, Steve Lewis, Hannah Papaleo, Marcela Perez, Andrea Welsh , Jake Banjeglav, Rico
September 09, 2022
Truly exceptional service and fixed correctly at a good price kept me informed during the whole process price kept me informed during the whole process More
Other Employees Tagged: Troy Bettenhausen, Brandon McHugh, Micah Neely, Steve Lewis, Marcela Perez, Andrea Welsh , Jake Banjeglav, Eric Woodall