Joe Rivera
Joe Rivera at Lithia Chrysler Jeep of Reno
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Joe Rivera

Parts Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Joe Rivera

May 16, 2024

Dealership Rating
Employee Rating

I have always had a great experience at this dealership. The service center is always knowledgeable, honest, and efficient! More

by nbzmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate your five-star rating and positive note about our service center's expertise at Lithia Chrysler Jeep of Reno. We value customer satisfaction, honesty, and efficiency in all engagements. Thank you for acknowledging these aspects.

May 06, 2024

Dealership Rating
Employee Rating

Had a great time bringing in my 2023 Jeep Grand Wagoner For service. Right on time and very appreciated More

by alicamills525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 02, 2024

Dealership Rating
Employee Rating

The service department has worked with me and positive manner every time I’ve been in there. More

by jpconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're pleased to hear of your continuous positive experiences with the service department at Lithia Chrysler Jeep of Reno. We value our customers and their time, and always aim to provide high-quality service.

April 11, 2024

Dealership Rating
Employee Rating

Great shop great people great work done right the first time. My favorite shop in town More

by larryscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Larry, and we look forward to working with you again.

December 15, 2023

Dealership Rating
Employee Rating

Always a great experience with service team, great quality work done. Suggestions and problem solving never fails. More

by PAULD.OSBORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Dec 16, 2023

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about our service team. We're glad to hear that their quality work and problem-solving skills are meeting needs. Your satisfaction is important to Lithia Chrysler Jeep of Reno.

November 05, 2023

Dealership Rating
Employee Rating

I made an error about the time of my appointment for oil change. Bob went above and beyond to squeeze me into the line up and get my service done More

by cwoodardrnfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

July 24, 2022

Dealership Rating
Employee Rating

Word Word Word Word Word Word Word Word Word Word Word Word Word Word word. More

by El.scar.faceo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 13, 2022

Dealership Rating
Employee Rating

Lithia Reno Jeep is the best Jeep dealer and shop around. I"ve owned 4 Jeeps and they've done right by me on every one of them every time it needed work done. Always very responsive and helpful answering que More

by Matthew_David_Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Robert Pearce , Ben Freedman

Mar 14, 2022

Lithia Chrysler Jeep of Reno responded

Matthew, thank you for your positive feedback! Our staff at Lithia Chrysler Jeep of Reno knows how important the car-buying experience and maintenance are, so we always aim to provide top-notch and knowledgeable service and support. We appreciate your continued support, and Lithia Chrysler Jeep of Reno looks forward to helping you again with any future Jeep needs!

February 16, 2022

Dealership Rating
Employee Rating

I had some minor issues in the past with the dealership and service department but they have made many changes in the last few years and now I’m getting both my 2016 Jeep Grand Cherokee and my 2021 Dodge D More

by RenoKiwi72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Lithia Chrysler Jeep of Reno responded

Hi there, We are pleased to hear that our Service Department could meet your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to your next visit.

Feb 17, 2022

RenoKiwi72 responded

I think your service department has not just met my expectations they have exceeded them and not only that they have raised the level of what I now expect from other service departments/workshops that work on any of my vehicles.

October 08, 2020

Dealership Rating
Employee Rating

Always under promise and over deliver. The service department is always top notch. All of the staff id friendly and helpful. Makes me proud to own a Jeep. More

by billbill4772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

Lithia Chrysler Jeep of Reno responded

Thank you so much for your sweet words, Bill! We take pleasure in hearing that our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

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